Overview

Ticket sellers are an information center who will understand and operate the ticketing system and provide excellent customer service to all guests at the Mobile Convention Center, Civic Center, and Theater. 

They must know and understand each event, its seating charts, and configurations of the venues. 

This role will pay an hourly wage of $17.00 - $20.00 

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).     

Job expires 7/1/2024   

Responsibilities

• Know and understand the operation of ticketing systems. 
• Familiarize yourself with each event (ticket prices, discounts, restrictions, reserved or general admission seating, etc.). 
• Know and understand the seating charts and configurations of the Mobile Convention Center, Civic Center, and theater. 
• Perform transactions for all events on the ticketing system with efficiency and accuracy. 

• Collect proper currency or credit card amount for purchase of ticket(s) as well as give back proper number of tickets and correct change. 
• Communicate and satisfy patrons in the most positive manner possible. 
• Direct patrons to the nearest ticket taker. 
• Reconcile all monies received from ticket sales. 
• Keep accurate and legible records. 
• Maintain confidentiality. 
• Other duties as assigned. 

Qualifications

• Ability to multitask in a fast-paced environment 
• Familiarity with Microsoft Office 
• Possesses excellent communication skills 
• Experience working with the public and with cash 
• Ability to work independently and as a productive member of a team 
• Must be able to work a flexible schedule (nights, weekends, and/or holidays are a required)