The Best Players Need the Best People.
QUALIFICATIONS
Bachelor’s degree in Network Administration, Computer Science, System Engineering, or a similar field or equivalent job experience
2+ years Information Systems experience
2+ years Windows / Linux Server Administration experience preferred
Strong knowledge in scripting in PowerShell and bash
Certificates: AWS Certified Developer – Associate
Must be able to multitask and have strong organizational skills
Ability to work effectively as an individual, but also in a team environment
Must have working experience with system repair, engineering tasks, and other troubleshooting activities
Knowledge of the game of golf, scoring, rules, PGA TOUR structure preferred
Must have strong attention to detail skills
RESPONSIBILITIES/DUTIES
Responsible for providing first and second level support for network connectivity, system and application problems/issues as needed and resolve issues timely and effectively
Responsible for maximizing ShotLink system uptime
Responsible for scripting and configuring monitoring of the ShotLink systems
Responsible for software deployment automation
Responsible for minimizing and preventing application, data and circuit outages, and communicating with the help desk and other departments to provide issue resolution in a prompt manner
Actively monitor support requests to communicate and resolve problems to affected parties
Responsible for installing, configuring, and troubleshooting ShotLink applications
Manage and deploy standardized platforms
Properly follow operational procedures and make recommendations for process improvement
Responsible for all data circuits
Act as point of interface with third parties
Special projects or other duties as assigned
On call responsibilities for ShotLink system
