The RiverCentre Sales Coordinator is instrumental in supporting the Saint Paul RiverCentre, Sales department with various duties, and is responsible for the administration of customer relationship management in our booking software. This position involves, assisting with reporting, client account management, and following up with potential prospect events at the Saint Paul RiverCentre. Candidates should be passionate, detail-oriented, and willing to work independently within a team environment. 

Responsibilities/Essential Functions

• Manage new and existing accounts, including qualifying incoming leads, managing smaller accounts, prospecting new events, and assisting account executives with objectives and client tours.
• Organize customer relationship management in our booking software, attend industry events, and manage client projects.
• Assist with contracting, including comprehensive training, placing future holds in booking software, and creating contract addendums.
• Assist with sales and marketing reports and updating lead and lost business reports.
• Assist with trade and client gift inventory.
• Perform other duties as assigned.

Position Requirements

Formal Education & Certification

• 2-year college degree preferred or equivalent education and sales experience.

Knowledge & Experience

• 1 - 3 years contract or related work experience.
• Excellent time management and organizational skills with demonstrated ability to successfully prioritize and multi-task.
• Proficient computer skills with the ability to use Microsoft Word, Excel, and Outlook.
• CRM and Booking Software experience preferred.

Personal Attributes

• Ability to work collaboratively within a team and results-oriented environment. 
• Willingness to assist with a variety of tasks and ability to assume new responsibilities successfully.
• Customer service-oriented with a focus on providing exceptional service.
• Detailed oriented with excellent written and verbal communication skills.

Work Conditions

• Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.
• Lifting up to 20lbs. 
• Our company is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to participate in the application process or perform the essential functions of the job, please contact the People Team to request an accommodation. We will engage in an interactive process to assess your needs and provide appropriate accommodations to enable you to perform the essential functions of the position unless it would cause an undue hardship.
• We are an equal-opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. It is our policy to provide equal employment opportunity for all employees and applicants for employment. We value diversity and inclusion in our workplace and promote a work environment that respects and supports individuals without bias.