Overview:
FanGate Solutions is a customer service driven company here to provide live entertainment and sports venues with a professional team of trained event day staff. Our philosophy is to treat our client’s fans like our own with a knowledgeable, reliable, and fan friendly team. We are looking for eager, highly motivated, and friendly individuals aspiring to work in the sports and entertainment industry and are willing to travel.
As an event staff team member for FanGate Solutions, you will have the opportunity to gain experience in ticketing, marketing and special events. Event staff will receive training on: giving top notch customer service to exceed our client’s expectations and increase fans overall experience, as well as venue information.
This position is for one race weekend event based in St. Louis. Would you like to experience working at a NASCAR event helping thousands of race fans? We provide staffing for WWT Raceway’s NASCAR race weekend. Team members will be performing the following positions: Ticket Sellers, Ticket Takers, Parking Seller, Parking Attendant, Usher, Hospitality Check-In, Customer Service Representative.
Responsibilities:
- Aid guests with accurate race day and promotional information
- Selling and/or picking up event tickets at box office locations
- Provide problem solving techniques to assist all customer inquiries and concerns
- Represent FanGate Solutions and its clients in a professional and ethical manner
- Punctual and self-motivated with an attention to detail
- Communicate all pertinent information with clients and guests
- Provide & maintain the highest level of customer service to clients and guests
- Review event tickets and give accurate information on seating location
- Perform other duties & responsibilities as assigned by managers
Qualifications and Requirements:
- Willing to commute to St. Louis on the weekend of June 1st and 2nd
- Ability to work untraditional hours including weekends and evenings
- College student majoring in sport management, hospitality tourism management, communications, marketing, or related fields is a plus
- Eager to start & build a career in sports and live entertainment
- Ability to deliver exceptional service by anticipating the guests’ needs and resolving issues in a timely and professional manner
- Strong interpersonal skills that complement a team-oriented work ethic
- Must be neat and presentable at all times
- Must be 18 years of age or older with at least a high school diploma or GED
Duration and Pay:
Work event on June 1st and 2nd outside of St. Louis, MO at World Wide Technology Raceway. This is a paid events position for work during actual events at $12/hour.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
