Job Title | Manager, IT Support
Department | Office of League Transformation
Location | New York, NY
Reports To | Office of League Transformation
FLSA Status | Exempt
National Women's Soccer League
Manager, IT Support
The National Women's Soccer League (NWSL) is the top professional women's soccer league in the USA, with 14 teams and +300 of the best soccer players globally. In its 12th season, the league continues to grow exponentially. The NWSL is shattering all-time fan attendance records with 2023 season shattering attendance and viewership records. In November 2023, the NWSL made history in announcing a four-year deal as the biggest deal in women's professional sports with four new broadcast partners for the 2024 season: Amazon Prime Video, CBS, ESPN and Scripps/ION.
Position Description
The NWSL is looking for an IT Support Manager to oversee network infrastructure, manage security and advise on technology strategy.
- Manage networks, desktop, hardware, and cloud applications.
- Collaborate with different departments on technology solutions.
- Configure laptops for new hires and offboard/reset computers for exiting employees.
- Create processes for IT requests.
- Maintain the company Intranet.
- Administer licenses and keep up to date reports on equipment and applications.
- Advise on best practices around security of systems and applications and make software recommendations.
- Create and maintain IT budget.
Minimum Qualifications
- 5+ experience working in system management and network maintenance.
- Experience managing applications across the Google and Microsoft ecosystem.
- Experience working in multi-office ecosystems across geographies and in hybrid (remote and in-person) work environments, including work supporting video conferencing systems like Zoom and Teams.
- Bachelor's or associates degree in IT systems management or related field.
- Excellent technical and communication skills
- Strong IT project management skills
- Communicates in a direct, open and honest manner
- Accountable for actions and seeks feedback
What we offer
- An incredible inclusive culture that is committed to diversity.
- Medical, Dental, Vision and Mental health benefits for employees and dependents.
- Fertility Benefits
- FSA for employees and dependents.
- Commuter benefits.
- Short and Long-term disability and life insurance paid by the company.
- Unlimited paid time off, sick days and end of the year office closure.
- 401k with employer match, safe harbor contributions from the company in addition to the employer match.
- Voluntary pet insurance.
- Hybrid work schedule.
Salary: 85-95K eligible for a bonus based on performance
NWSL salaries are contingent upon candidates' qualifications, functional business needs, and market financials.
NWSL is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee's race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.
