Columbus Crew – Lower.com Field

Columbus Crew – Lower.com Field

General Manager, Premium

Columbus Crew - Lower.com Field (Levy) - Manager
Columbus · OH
Ticket Sales and Services: Premium/Suite Service
General Manager (GM) – PREMIUM
As a GM, you will be responsible for leading your team members in executing The Levy Difference regarding our suites/premium services. From hiring, training, and developing team members to ensuring that all costs are met and quality show standards are maintained at all times, you will be representing Levy and communicating our philosophies and culture to all that you come in contact with.
 
Detailed Responsibilities: 
* Supports all company initiatives
* Executes show quality standards at all times
* Maintains positive relationships with guests and obtains regular feedback
* Holds team accountable to steps of service to deliver great guest service
* Ensures all security, safety and sanitation standards are met
* Ensures operations comply with brand clarity statement while working the location
* Has excellent brand-specific culinary, wine and beverage knowledge
* Effectively uses Purchasing and all financial control systems
* Controls cost areas to assist the unit in meeting financial goals
* Knows all financial areas and statements
* Manages team to build top-line sales
* Achieves assigned delegated budget goals
* Meets daily sales and cost goals
* Effectively uses all team training and development tools
* Hires hourly team who can deliver Levy operating standards and philosophies
* Ensures that all team members adhere to guidelines as stated in Levy manuals
* Promotes a cooperative work climate, maximizing productivity and morale
* Teams unit to meet operational needs
* Other duties, as assigned
 
Job Requirements
* 2+ years of experience in a food and beverage operational position
* Bachelor’s degree in hospitality management is preferred
* High level of computer literacy
* Passion for hospitality, food, and retail
* Excellent interpersonal and stakeholder management skills
 
You will manage a team of managers supervisors and hourly employees in all premium areas including catering and events.
 
Levy is an equal opportunity employer.  At Levy we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.