Overview

Responsible for processing ticket sales at the Ticket Office and providing customer assistance.

This role pays an hourly wage of $13.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

This position will remain open until Oct 31, 2024

Responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
1. Works under the supervision of the Ticket Office Manager.
2. Projects professional appearance and manner.
3. Provides information to patrons regarding performances and ticket policies.
4. Provides customer service in all aspects of the Ticket Office, including phones.
5. Utilizes Ticketmaster software to process ticket sales.
6. Maintains accuracy in financial transactions.
7. Assists in the enforcement of building policies for patrons.
8. Provides assistance for patrons in emergency situations.
9. Accountable for transactions at his/her work

Qualifications

 Ability to multitask in a fast‐paced environment
 Familiarity with Windows based computers
 Possess excellent customerservice skills
 Experience working with the public and cash
 Ability to work independently and as a productive member of a team
 Capable of working a flexible schedule and extended hours, including but not limited to working early mornings,
nights, weekends and holidaysin addition to traditional business hours
 Must be able to work in a loud noise environment
 Must be over 18 years or older
 Strong verbal communication skills in the English language (Spanish is a plus)
 Proven ability to work well with all levels of management
 Strong analytical and problem‐solving skills