Oak View Group

Oak View Group

Box Office Supervisor|Part time| I-X Center

Oak View Group - Part Time
Cleveland · OH
Ticket Operations: Ticket Operations
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Overview

Under the supervision of Director of Sales and Marketing, assist in the operation of the box office, implementing and following procedures,
overseeing the box office, and scheduling and training personnel for the I-X Trick or Treast Street.

 

This role will pay an hourly rate between $18 to $19.

 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

 

This position will remain open until November 30, 2024

Responsibilities

  • Scheduling and training part‐time box‐office staff
  • Maintaining daily records of ticketing salestransactions, including but not limited to, daily sales, deposits, and cash
  • Managing the box office window and phones during given shifts
  • Utilizing the Tixr ticketing platform for I-X produced events
  • Assisting in the enforcement of building policies for patrons
  • Learning about the sports entertainment industry through the eyes of the box office
  • Assisting with maintaining and monitoring back office event information within the Tixr ticketing software

Qualifications

  • 2‐3 experience in an office setting or similar preferred
  • Ability to perform effectively understressfulsituations
  • Ability to define, analyze and solve problems
  • Ability to coordinate box office procedures with otherstaff
  • Ability to work variable hoursincluding evenings, weekends and holidays
  • Ability to communicate effectively both verbally and in writing
  • Ability to safely and accurately handle and account for large sums of money
  • Ability to handle difficult situations with courtesy and tact when dealing with the public and promoters
  • Ability to maintain an effective working relationship with otherstaff, event promoters and the general public
  • Skill in operating modern office equipment including computers