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Overview
Snapdragon Stadium is looking for friendly, motivated individuals to supervise our ticket seller staff, and assist in box office operations. As a Box Office Supervisor you will assist, direct and provide supervision to all ticket sellers on event days.
This role pays an hourly wage of $21 to $23.
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
This position will remain open until December 1, 2024
Responsibilities
- Supervises ticket seller staff on event days; assist with game day set up, customer service questions, and technology issues.
- Works with Assistant Box Office Manager on game day set up which includes pre-event briefings and ticket seller staff deployment.
- Utilizes the Ticketmaster ticketing system to process ticket sales, troubleshoot customer issues and provide staff support.
- Ensure the ticket seller staff is implementing and following all box office policies and procedures.
- Performs all other duties as assigned by Assistant Box Office Manager and/or Box Office Manager.
Qualifications
- Minimum of high school degree. Bachelor’s degree or currently pursuing a bachelor’s degree preferred.
- Minimum of 1year of experience supervising customer service staff
- Previous experience with ticketing systems, Ticketmaster experience preferred.
- Strong problem-solving skills
- Demonstrates outstanding work ethic and leadership skills, including excellent attendance, professional appearance and behavior
- Displays a positive and team-oriented attitude.
- Required to work flexible hours including evenings, weekends and holidays
- Bilingual applicants encouraged
