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Overview
The Café Cashier/Barista is responsible for managing and maintaining all café standards and procedures across Brûlée Catering’s café portfolio. The Café/Cashier Barista is expected to deliver excellent customer service while creating a warm and friendly atmosphere for all guests.
This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance, open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management, and independent decision-making skills.
This role will pay an hourly wage of $15 to $18. plus tips
Benefits for PT roles: 401(k) savings plan and 401(k) matching.
EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.
Responsibilities
- Maintains sanitation, health and safety standards in work areas.
- Greet customers in a pleasant and friendly manner throughout the entire transaction.
- Prepare and serve a variety of coffee and specialty drinks – ranging from simple to elaborate recipes.
- Prepare and serve all food items such as sandwiches, soups, pastries, etc.
- Be knowledgeable about all menu items and clarify any concerns about allergies and dietary restrictions.
- Serve as a liaison between customers and management team to ensure the highest company standards are always met.
- Maintain café appearance and sanitation standards – including keeping café counters, storage areas, tables, kitchen, and dry storage organized and presentable.
- Keep café stocked with all operational supplies – including food and beverages, condiments, utensils, and paper products.
- Ensure all cases and coolers are fully stocked throughout the entire shift while maintaining appropriate temperature, keeping waste logs, and properly rotating perishable items.
- Evaluate and modify processes to improve efficiency and quality of service.
- Fulfill all duties according to the opening and closing duty sheets.
- Maintain register bank and all paperwork according to café requirements.
- Arrive at work on time in a clean uniform that complies with the uniform policy.
Qualifications
- High School diploma required.
- Previous cashier/barista experience, especially in a café environment.
- Excellent customer service skills.
- Strong supervisory and leadership skills with the ability to train others.
- Strong analytical and problem-solving skills.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
- Must be able to tolerate industry standard chemicals used for cleaning and sanitizing.