Overview

UndeUnder general supervision from the General Manager, Event Managers plan and coordinate multiple events managing every aspect of their assigned events from advance planning, during the event and including post event follow-up. Event Managers coordinate the work of facility of facility event staff and serve as a liaison between facility users and facility staff, service providers, public safety agencies and event attendees.

This role will pay a yearly salary of $60,000 to $70,000.

Benefits for FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This position will remain open until November 20, 2024

Responsibilities

• Communicate and meet with facility customers in advance of events and assist in determining event needs
• Provide information, direction and leadership to operations and support staff including sub-contractors of housekeeping, set-up, utilities, telecommunications, maintenance, parking and event staff
• Integrate facility events with exclusive and outside service contractors including food & beverage, audio/visual, decorators, etc.
• Prepare pre-event cost estimates for facility customers
• Prepare written details and requirements for each event; prepare floor plans and ensure compliance with applicable fire, building, and safety codes; communicate changes before and during events.
• Develop event staffing plans for assigned events; submit requests for additional medical, police, fire and security staff; supervise event staff during events
• Serve as a facility representative at events; facilitate pre and post-event walk through to assess facility condition; enforce facility policies and procedures throughout each event; identify and resolve event challenges; resolve public complaints
• Prepare written evaluations of assigned events; calculate, prepare, and submit summary billing statements
• Answer questions and provide information to facility customers; conduct facility tours as needed
• As assigned, conduct a variety of industry related studies and recommend modifications to departmental service delivery methods and operational policies and procedures as appropriate
• Routinely serve as Manager on Duty
• Provide responsible staff assistance to the General Manager
• Perform other duties as required

Qualifications

• 3-5 years of event driven responsibility.
• Operational characteristics of event management
• Customer Service practices
• Crowd management and control techniques
• Fire and public safety regulations
• Basic understanding of food service practices
• Basic understanding of A/V equipment and systems
• Terminology used in entertainment and convention settings
• Relevant federal, state, and local regulations
• Budget preparation and control
• Principles of supervision and training
• Facility License Agreements
• Must be proficient with use of Microsoft Applications: Word, Excel, Outlook and Access
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