Overview

The Event Staff Security position is responsible for ensuring that the arena is a safe and welcoming environment for all patrons, employees and tenants at the Ford Wyoming Center. Security staff will be responsible for access to the arena, ensuring guest enter safely and for the security inside of the arena, by limiting access to restricted areas as well as deescalating volatile situations. The Event Security team is a vital component of the arena in assuring safety and a positive guest service experience – a positive attitude and a positive appearance are essential.

This role will pay an hourly wage of $13 to $16.00.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

· Uphold security directives, most importantly our mission to take reasonable steps to protect the safety and security of our venues' guests, employees, and assets with respect towards everyone's dignity and legal rights.

· Efficiently screen guests in the form of metal detecting via wands and bag checking

· Verifies credentials to ensure control of access into restricted areas

· Works cooperatively with all venue staff and local police

· Interacts with guests in a polite and professional manner, while providing accurate event and venue information

· Consistently and continually enforces facility policies & procedures related to prohibited items, disruptive behavior, etc.

· Be knowledgeable about arena emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency.

· Performs other duties as required to the satisfaction of Supervisors and Management

Qualifications

· Experience in a hospitality or entertainment environment is preferred

· You must love working with and helping people.

· Ability to stand and walk for long periods of time.

· You must be able to maintain a POSITIVE attitude while handling difficult situations.

· Must be able to work a flexible schedule including extended hours, nights, weekends and holidays as required for specific shift requirements.

· Ability to listen effectively, take and execute directions, as given

· General neat and presentable appearance.

· Ability to exercise sound judgement to diffuse volatile situations

· Ability to work independently and in a team environment

· Ability to traverse a variety of terrain and floor surfaces including stairs, carpet, concrete

· Ability to work in darkened area, around crowds, loud noises and flashing lights

· Ability to remain calm and focused in fast-paced environment and stressful situations

· Ability to work outside, in adverse weather conditions, as needed

· Prior security experience helpful