Overview

Employee is assigned to the Event Security Department and reports to Assistant Manager. The Assistant Manager of the department via the sections chain of command supervises all personnel. Employee will supervise and manage officers who perform duties assigned as related to the event in regards to the overall security, safety of the employees, guests and clients.

This role will pay an hourly rate between $17 to $19.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

This position will remain open until Oct 1, 2024

Responsibilities

• Supervises and manages all part-time event security at the Opera House.
• Supervises event security staff around the complex as needed.
• Ensures officers are in place and positions are covered prior to event start times.
• Provides guest assistance during the event.
• Monitors perimeter doors to ensure no unauthorized access is gained to the event.
• Monitors guests during ingress/egress for disruptive or inappropriate actions.
• Monitors credentials of all personnel entering the backstage and other restricted areas.
• Monitors and maintains a clear and safe passage route in and around floor level accessible seating area(s).
• Monitors and maintains the safety of the performing band members, staff as it relates to the stage security and integrity of the event. (Stage Security Only)
• Maintains aisles and insures guests are in their proper seat locations.
• Responsible for maintaining general crowd control.
• Assists guests in the event of an emergency evacuation.
• Conducts visual guest inspections and checks all bags as required by OVG policy.
• Operates walk through and/or hand held metal detector units.
• Performs other duties as required by the Assistant Manager.

Additional/Other Job Duties and Responsibilities:
• Prepares appropriate reports and forms as required by department policy.
• Ensures that housekeeping, safety, alcohol control and security issues comply with department policies.
• Performs special projects as needed or requested.

Qualifications

• Must be able to manage, coach and council employees.
• Must have a general knowledge of the security industry, specifically in the crowd management areas of public events.
• Must be able to communicate effectively both verbally and in writing.
• High School Diploma or equivalent.
• Must have strong interpersonal and problem-solving skills along with the ability to make quick decisions.
• Must demonstrate the ability to work well under stress and exercise good judgment, diplomacy, courtesy and tact under all circumstances.
• Must be willing to work flexible hours, nights, weekends and holidays when required.
• Must be willing to rotate to various positions within a shift as needed.