Overview

As a Host/Hostess you should have experience with Upscale Dining service, as well as excellent knowledge of the NYC food and drink scene. Weekend availability is non-negotiable.

This role will pay an hourly wage of $10.00. 

Benefits for PT roles: 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline

Responsibilities

• Greet and welcome guests as they arrive at the restaurant.
• Manage reservations and seating assignments efficiently.
• Escort guests to their tables, providing menus and ensuring a smooth transition to servers.
• Maintain cleanliness and organization of the lobby area.
• Communicate effectively with guests to ensure a positive dining experience.
• Collaborate with servers and kitchen staff to coordinate table seating and optimize guest satisfaction.
• Handle guest inquiries, requests, and complaints with professionalism.
• Assist with special events or private dining arrangements as needed.
• Follow health and safety guidelines to ensure a clean and safe dining environment.
• Support teamwork by assisting colleagues during busy periods.

Qualifications

• Friendly and outgoing personality with a passion for customer service.
• Excellent communication skills and ability to interact with diverse guests.
• Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
• Ability to work evenings, weekends, and holidays as needed.
• Previous experience in a customer-facing role is preferred but not required.
• Knowledge of basic restaurant operations and reservations systems is a plus.