Overview

This managerial position reports to The Director of Operations in the administration and planning at The Tony’s Pizza Events Center. The Operations Manager duties will include front and back of house services, technical services, information technology, conversion, custodial services, and equipment inventory control. Performs and leads the operations crew on the day-to-day responsibilities for events.

Assists the Director of Operations in coordinating elements of facility operations including budgeting, purchasing, assists the operation and maintenance of mechanical, electrical, HVAC, grounds, sound, lighting, a/v equipment, tele-communications systems, security, and smoke/fire detectors.

This role will pay a salary of $45,000 to $50,000.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 12 holidays).

This position will remain open until November 1, 2024

Responsibilities

• Assists Director of Operations in the overall daily operation and maintenance of the facilities
• Plan, direct, coordinate and review the work plan for all event changeovers; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor workflow; review and evaluate work products, methods and procedures
• Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures
• Working knowledge of a/v, sound and IT equipment for events
• Coordinate labor hours for staff and temporary workers. Report on labor allocations to Director of Finance.
• Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures; implement adjustments as necessary
• Coordinate facility arrangements with the Director of Operations and monitor the work of contractors, including equipment rental and borrowing City equipment
• Ensure staff is working safely, efficiently and are aware of proper safety guidelines
• Order supplies and materials for custodial needs and receive and maintain supplies
• Experience and working knowledge of housekeeping equipment and grounds keeping equipment

Qualifications

• Minimum of three (3-5) years’ experience in an operations position in arena, convention center or public assembly facility with knowledge of set up/housekeeping and event coordination including progressive supervisory responsibility.
• Bachelor’s degree from accredited college/university in a related field (Facility Management, Engineering, Sports Management, etc.) preferred; High School Diploma (or equivalent) required.
• Familiarity with OSHA requirements
• Strong interpersonal skills required, including excellent verbal and written communication skills in the English language
• Self-motivated with excellent organizational skills
• Must be able to work a flexible schedule including early mornings, evenings, weekends, holidays and extended number of consecutive days
• Forklift and Scissor Lift certification preferred