Overview

The Suite Attendant is responsible for providing food and beverage service in the premium suite areas. The Suite Attendant must be personable and able to work in an ever-changing, fast paced environment. The Suite Attendant must maintain attendance and be available to work events as scheduled per business need. This role will pay an hourly wage of $11-$14 plus tips.

This role will pay an hourly wage of $11 to $14. + Tips 

Benefits for PT roles: 401(k) savings plan and 401(k) matching. 

This position will remain open until Oct 31, 2024

Responsibilities

• Must demonstrate ability to meet the company standard for excellence in the areas of guest service, interaction with co-workers, and uniform standards.
• Take pride in personal appearance; reporting to work in neat and clean clothing; maintaining well-groomed hair and personal hygiene as established by company policy.
• Responsible for setup of food service areas within specific suites or club areas based upon pre-orders and day-of orders.
• Ensures all assigned suites are set prior to event based upon communication received of orders.
• Must demonstrate ability to read and comprehend Banquet Event Orders.
• Responsible for assisting in closing out financials per event and ensuring correct billing takes place.
• Monitors and maintains food and beverage quality.
• Monitors and maintains inventory control and product requisition fulfilling.
• Full knowledge of food and beverage menu items and accompaniments.
• Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
• Responsible for observing guests to respond to any additional requests.
• Maintains sanitation, health and safety standards in work areas.
• Must show demonstrated ability to meet the company standard for excellent attendance.
• Assures that the location equipment in operable and clean prior to the start of an event.
• Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
• All other duties as assigned by food and beverage management.

Qualifications

• High school diploma or equivalent preferred.
• Must be 18 or over.
• At least 1 year Experience serving in a premium setting.
• Ability to speak, read, and write in English.
• Possess valid food handling and alcohol service certificate if required by state and federal regulations (or be willing to obtain one within a 60 day time-frame from date of hire).
• Excellent interpersonal and communication skills and a friendly, positive attitude with co-workers,
  management staff, volunteers and guests.
• Ability to work a flexible schedule including nights, weekends, some holidays and long hours.
• Ability to prioritize tasks in a fast-paced environment.
• Excellent customer service, organization, and time management.
• Ability to work with a variety of personalities, keeping a positive attitude and a solution-based outlook.
• Ability to work independently with minimal supervision.
• Ability to remain focused in a loud and busy environment.