Overview

Responsible for ticket sales for shows or events by performing the following duties.

This role will pay an hourly wage of $10.00. 

Benefits for PT roles: 401(k) savings plan and 401(k) matching. 

Applications are accepted on an ongoing basis; there is no application deadline

Responsibilities

• Opens and or closes ticket window as required.
• Accurately dispenses tickets as requested by patrons; accepts payment and makes change accurately.
• Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets.
• Completes daily ticket sales report. Keeps accurate daily balance sheet of cash received and tickets sold; balances sales and change bank and submits cash to Box Office Supervisor or Manager for audit.
• Fills reservations for seats by telephone or mail, handles Will-Call window according to procedures, or other related duties as assigned by Supervisor.
• Demonstrates excellent customer service skills; responds promptly to customer needs; responds to requests for service and assistance; able to work independently and handle most box office questions without assistance.
• Efficiently and courteously answers questions concerning prices, seating and events. Gives information concerning coming attractions.
• Files various records and reports. Performs related clerical work as assigned.

Qualifications

• High school diploma or general education degree (GED)
• 1 to 3 months related experience and/or training
• Or equivalent combination of education and experience
• Box Office or guest services background preferred
• Ability to count money, make change accurately
• Ability to listen and follow instructions
• Ability to input data into a computer to record sales transactions
• Good communications skills. Listens and gets clarification; Responds well to questions. Able to read and interpret written information
• Good problem solving skills and organizational ability
• Ability to work independently and as a member of the team
• Good customer service skills and sense of public relations