Overview

Under the direction of the General Manager and Assistant General Manager, the Transition manager will assist and advise all aspects of onboarding the Sioux City Convention Center into the OVG portfolio of properties in Sioux City, IA. These duties will include consulting the team on the management and operation of the venue, sales, marketing, finance, security, IT, production, technology, partnerships, special events, community relations, sustainability, branding, and all other related departments. This role is expected to last through the end of 2024 but may be shorter/longer as deemed necessary.

This role will pay an hourly rate between $31.50

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

start date September 1st, 2024 to December 31, 2024

Responsibilities

• Provide sales support through evaluating current contracts, advising on proposals and negotiating new contracts
• Advise on marketing material, including website, sales pieces and social media
• Event support through daily review of tasks, deadlines and setting company expectations
• Develop workflow for event department including templates and checklists
• Create processes and procedures in the establishment of new account
• Implementation of booking software in venue
• Advise team through transition and venue start up
• Provide onsite support at needed
• Assure the administration of personnel and the facility operation are conducted in accordance with applicable local, state and federal regulations
• Evaluate facility practices and recommend improvements to better reflect the needs of arena clients and the facility, and/or to improve the efficiency and safety of operations, in compliance with policies and procedures
• Other duties and responsibilities as assigned

Qualifications

• Bachelor’s degree or better from an accredited college or university in Business/Hospitality Management or related field.
• Minimum of 3-5 years management experience in an arena, convention center, hospitality company/hotel, or other public assembly facility.
• 3-5 years of leading and managing people.
• Proven leadership skills.
• Demonstrated knowledge of facility operations, budget preparation/controls and personnel management.
• Ability to apply conflict resolution and problem-solving skills in a team-oriented environment.
• Ability to express ideas clearly through both oral and written communication.
• Superior sales and marketing skills.
• Ability to travel as required.
• Ability to work nights, weekends and holidays as required.
• Ability to work with a wide array of client groups, vendors and business partners enterprise wide.

Intellectual/Social, Physical Demands, and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual demands:

While performing the essential functions of this job, the employee is continuously asked to multitask under time limits. This position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than three steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in a leadership role; this requires directing others either verbally or in writing to complete tasks in a prescribed time frame. This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, and being able to openly communicate in writing and verbally with clients.

Physical demands:

While performing the essential functions of the job, the employee constantly operates a computer and other office devices such as telephones, copy machines, fax machines, etc.; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via telephone, email and in-person with others to exchange accurate information. Employee will occasionally as maintenance, operations, emergency situations or business demands lift up to 75 pounds.

Work environment:

The duties of this position are performed indoors and outdoors in the weather conditions prevalent at a time. The noise level in the work environments is usually moderate to loud during events and minimal during non-event times.