Overview

Position is required to assist patrons with their customer service needs while attending a public or private event. 

This role will pay an hourly wage of $25.00

Benefits for PT roles: 401(k) savings plan and 401(k) matching

This position will remain open until November 1, 2024

Responsibilities

•  Assist patrons with seating 
• Maintain position on post, section/viewing area of responsibility 
• Oversee assigned area for spills or situations requiring staff attention 
• Direct person with handicap to wheelchair seating area (if applicable) 
• Receive and act on complaints from patrons according to established policies and procedures 
• Supply information such as location of restrooms concessions stands and ticket offices 
• Monitor aisles/steps in assigned section to be kept clear and compliant with fire code 

Qualifications

• Ability to stand for long periods of time required 
• Must be able to climb stairs in restricted lighting 
• Ability to move quickly from one area to another in a safe manner 
• Flexible hours including weekends, holidays and evenings 
• Work hours are casual labor, seasonal and non-guaranteed 

KNOWLEDGE, SKILLS AND ABILITIES 

• Good communication skills required 
• Greet guests in a friendly manner and be professional at all times 
• Stay calm under pressure 
• Neat/clean and well-groomed appearance 
• Ability to see/read ticket clearly 
• Operate radio devices 
• 18 years old and up 
• One year prior experience in a customer service position preferred