Sussex County Miners

Sussex County Miners

Stadium Operations Manager

Sussex County Miners - Skylands Stadium - Manager
Augusta · NJ
Facility Operations/Event Staff: Maintenance
WHAT ARE THE RESPONSIBILITIES?
The Director of Stadium Operations will supervise stadium cleaning, maintenance, and game day personnel, game day set up and non-baseball event set up and tear down.

Responsibilities include but are not limited to:
  • Implementing a comprehensive maintenance program to operate the ballpark at professional standards.
  • Ensuring stadium and team assets remain in ideal working condition.  This includes maintaining an inventory of operational assets (e.g., tables, chairs, amusements), protecting assets from unnecessary weathering, and budgeting to replace items near the end of their lifespan.  
  • Delivering a clean, safe environment, including storage and backstage areas, for staff, fans and players.
  • Developing and accomplishing objectives within the allotted budget.
  • Coordinate all required inspections and maintenance contracts as needed (fire suppression system, fire extinguishers, elevators, inflatables, security system, etc.)
  • Maintaining adequate equipment and supply inventory needed to accomplish objectives.
  • Hiring, training, scheduling and supervising an operations intern and game day personnel, including ushers, ticket takers, security, children’s play area attendants, and cleaning crew members.
  • Pre-event stadium preparation for all games and special events.
  • Ensuring the ballpark is cleaned on a year-round basis.  This includes, but is not limited to, post-event trash and debris removal and washing of concourses, seating areas, team assets and interior/exterior surfaces -- including detailing of suites, restrooms and hospitality spaces. 
  • Supervising pre-season stadium preparation and post-season winterization processes 
  • Updating security protocols and procedures annually (or more frequently if needed).
  • Assisting with special events (Festivals, Off Season Non-baseball events)
  • Other duties and responsibilities as assigned.
QUALIFICATIONS
The ideal candidate will have strong communication, leadership and organization skills plus:
  • Outstanding attention to the details that impact the fan experience.
  • Previous work experience in the operations department at a professional baseball stadium or comparable outdoor venue.  
  • Year round employment that goes beyond baseball season. Includes event such as, Food Truck and Craft Beer Festivals, Jack O’Lantern Experience, Christmas Light Show and Village. 
  • Proficiency in Microsoft Office (Word, Excel and Outlook)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job Questions:

  1. Can you detail your experience managing stadium operations, including event planning, facility maintenance, and staff coordination? Please provide specific examples of challenges you faced and how you overcame them.

  2. What strategies have you employed in the past to enhance the fan experience at stadium events? Discuss any innovative solutions or programs you introduced and the impact they had on attendee satisfaction and stadium revenue.

  3. How do you ensure that a stadium remains compliant with all safety regulations and standards? Describe a time when you implemented a new safety protocol or responded to an emergency situation during an event.