Title: Account Executive – Groups/Hospitality
Department: Ticket Sales
FLSA Status: Non-Exempt
Reports To: Director of Group Sales
Last Revision Date: September 23, 2022
Summary:
The Account Executive – Groups/Hospitality is responsible for generating new business for the Omaha Storm Chasers and Union Omaha by selling group and hospitality tickets, maintaining customer/client relationships, and serving the Omaha metropolitan community. This position is responsible for relationship building with current clients, and renewal of existing agreements. This role will operate mainly via phone and email but will also be required to maintain a presence in the community.
Responsibilities:
- Represent the organization at in-house ballpark events and off-site community events promoting ticket sales and the organization
- Build and foster relationships with past, current, and potential new clients
- Network and build relationships in Omaha and the surrounding metropolitan area
- Meet or exceed weekly, monthly, and yearly team-based sales goals
- Research, develop and manage a list of potential new partners
- Make sales contacts mainly via phone and email to area organizations and follow up as necessary through all points in the calendar year
- Proactively create opportunities for new business with existing customers
- Maintain records of all customers and prospects by utilizing CRM tool
- Work with the front office team to achieve the objectives of the advertising sales, marketing, tickets and community relations departments
- Provide excellent customer service and care to all customers and prospects
- Other duties as assigned
Knowledge and Skill Requirements:
- Bachelor’s Degree in Sports Marketing, Marketing, Business Administration or related field preferred, but not required
- Prior experience with ticket management CRM – a plus
- Ability to comfortably present sales material to potential clients
- Ability to collaborate in a team environment
- Valid driver’s license and ability to drive for organizational business
- Ability and willingness to work varied and long hours including nights, weekends, and holidays
Working Conditions:
This job operates in an office environment located at a ballpark. This individual routinely uses standard office equipment such as computers, phones and copiers. During games and events, this individual may be exposed to extreme weather conditions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
