Job Title: IT Intern
Department: Information Technology
Description:
The Baltimore Orioles IT department is seeking a self-directed intern with a passion for technology, collaboration, and creative problem-solving. The intern will actively contribute to meaningful projects and work closely with all members of the department.
Duties and Responsibilities:
Primary duties and responsibilities include the following:
- Knowledge of Windows and Mac operating systems.
- Deployment of new equipment and replacement of computers, servers, printers, and other miscellaneous networking equipment.
- Support the IT team in maintaining hardware, software, and other systems.
- Assist with troubleshooting issues and provide technical support.
- Organize and maintain IT resources.
- Prompt escalation and coordination of tickets when necessary.
- Professional communication with customers and IT support team members, strong written documentation skills.
- Multitasking, effective critical thinking, and ability to solve medium complexity problems.
- Other duties may be assigned
Qualifications:
- Two years of IT related experience.
- Working toward college degree in IT-related field preferred
Skills and Requirements:
- Strong verbal and written communication skills.
- Ability to follow existing procedures and processes.
- Effective problems solving abilities, critical thinking, and ability to prioritize.
DISCLAIMER:
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. The duties listed do not represent an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
EQUAL OPPORTUNITY STATEMENT:
The Baltimore Orioles are an Equal Opportunity Employer. It is the policy of the Baltimore Orioles to ensure equal employment opportunity without discrimination or harassment on the basis of race (including hair textures, afro hairstyles, or protective hairstyles), color, national origin or ancestry, religion or creed, gender or sex (including pregnancy), age, disability, citizenship status, marital status, veteran’s status, genetic predisposition or carrier status, gender identity, sexual orientation, or any other characteristic protected by law.
