General Description:
The Network Engineer is responsible for the implementation and management of all aspects of an enterprise network platform. This position is also responsible for planning, design, and implementation of the network environment including keeping up with preventive maintenance to minimize risks of attacks to the network.
Essential Responsibilities:
- Network administration (including, but not limited to, routing, switching, gateway configuration, VPN, security management, internet access, office systems and applications support).
- Plans, designs, implements, and supports the network and computing infrastructure plan.
- Assists with technology planning by remaining current with the latest technologies and solutions through ongoing research.
- Implements all functional policies and procedures, including those for network architecture, standards, purchasing, and service provision.
- Responsible for system and network standards, upgrades, maintenance, and monitoring.
- Monitors and reports on network/ system, along with performance metrics and service levels that meet the business' standards of excellence.
- Ensures that an established and robust support process is maintained for the entire team.
- Provides technical direction and instruction relative to complex problems.
- Troubleshoot general hardware and software issues on all computers.
- Rolls out hardware and software to ensure optimal deployment of resources.
Minimum Qualifications:
- Bachelor's degree in information systems/ technology or related field and at least 3 years in a Network Engineer type role with proven record of accomplishment.
- Strong background in Network Engineering and Administration, 1 + years' experience in Cisco routing and switching, network architecture planning, Layer 2 and Layer 3 technologies.
- Ability to deploy company LAN/WAN, wireless networks, VPNs, data communication.
- Strong technical knowledge of current network hardware, protocols, and standards including Cisco.
- Proficiency with Microsoft environments.
- Extensive application support with ticketing system.
- Proven teamwork skills.
- Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of customer/ client service and response.
- Must possess the skill set to take ownership and solve service tickets with the ability to investigate for underlying reasons of the incident, and how it could link to other incidents in the environment in a commercially viable manner.
- Excellent troubleshooting and problem-solving skills.
Physical & Mental Requirements:
- The employee is regularly required to stand, sit, walk, use handle or feel, reach, stoop, kneel, crouch or crawl, communicate with others.
- The vision requirement includes the ability to review written and electronic materials in both digital and physical format.
- The employee must be able to transfer and move items for departmental needs.
- The employee must be able to adjust to changing work hours and locations as needed in light of the strong focus on external communications and relationships.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
