Hershey Entertainment and Resorts

Hershey Entertainment and Resorts

Banquet Server - Lodge

Hershey Entertainment and Resorts - Entry Level
Hershey · PA
Facility Operations/Event Staff: Event/Venue Booking
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Join the team at Hershey Lodge, an award-winning resort best known for being warm, welcoming, and distinctly Hershey. Offering 665 guest rooms and 100,000 square feet of function space, Hershey Lodge provides convenience and comfort for families and guests of all ages. We hope you'll enjoy the sweet hospitality and iconic chocolate details around every corner.

Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

This position is responsible for providing food and beverages to guests during different types of services, including banquets, receptions, buffets, coffee breaks, and butler/a'la carte events.

Job Duties (Duties marked with an asterisk are essential functions of this job):

  • Set up and tear down of events*

  • Serve food and beverage to guests in a professional and guest-friendly manner.*

  • Carry trays from service areas to banquet rooms.*

  • Inspect tables and chairs

  • Clean up and tear down after event ends; clear tables*

  • Maintain and stock supplies, i.e. sugar bowls, salt and pepper shakers, and condiments*

  • Maintain a clean and orderly work area

  • Follow safety guidelines and perform job accordingly

 

Qualifications:

  • Must be 18 years of age or older

  • One year food and beverage experience preferred

  • This position participates in the post-offer employment testing program.

  • Must be able to pass the RAMP alcohol service certification

 

Knowledge, Skills, and Abilities:

  • Must be able to speak fluent English and read instructions

  • Must present a professional image and good personal hygiene

  • Must present a guest-friendly attitude, have the desire to serve the public, and have the ability to work cooperatively with others

  • Must be able to work in fast paced environment and meet deadlines

 

Job Demands:

While performing the duties of this job, the employee is required to: *

  • Constant (67% - 100% of time)

    • Lift (0-10 lbs), Carry (0-10 lbs), Stand, Walk, Reach Forward, Balance, Object

    • Handling, Feel, and Hand Grasp (Simple).

  • Frequent ( 34% - 66% of time)

    • Lift (11-35 lbs), Carry (11-35 lbs), Finger, and Hand Grasp (Firm).

  • Occasional (1% - 33% of time)

    • Lift (36-50 lbs), Carry (36-50 lbs), Push (0-75 lbs), Pull (0-75 lbs),Sit, Climb Stairs and

    • Ladders, Reach Overhead, Stoop, Kneel, Crouch, Pinch, and Operating Controls.

  • Must be able to tolerate temperature fluctuations required to serve outdoor guests

  • This is a union position and the work schedule will be based on union seniority. Candidates

  • must be able to meet scheduled requirements, which will most likely require evening and

  • weekend hours.

  • Specific hours varies from 4am to 2am, dependent on business demand

  • Must be able to work flexible and varied hours, including days, nights, weekends, and holidays

 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer