This opportunity is available for Fall 2024.

Within the Food & Beverage concentration, interns will supervise and facilitate the operation in one of our seasonal food & beverage experiences. You will have the opportunity to see all aspects of F&B management including service, staff training, inventory management, staff management, operating procedures, and exposure to understanding projects such as menu development and program planning for concessions outlets and seasonal events. As an intern, you will utilize your customer communication skills to increase productivity while learning the core values that support our mission. Working closely with your hiring managers, you will gain invaluable exposure and experience within the hospitality industry.

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Assist in supervision and execution of daily operations throughout Hersheypark Entertainment Complex F&B outlets*

• Assist in completion of physical inventories, weekly profit and loss statement creation, and other financial metrics*

• Reinforce employee training programs, including newly hired employee training and continued development of employees in supervisory roles to meet established hospitality standards*

• Monitor daily operation of outlets to ensure adherence to all safety and sanitation standards as well as allergen guidelines*

• Maintain appropriate food production levels based on projected business and weather*

• Ensure strict adherence to Child Labor Laws, and reporting any potential violations to a full-time manager immediately*

• Assist in supervision and execution of the daily operations at Hersheypark, GIANT Center, and Hersheypark Stadium*

• Monitor inventory levels and purchase stock as necessary for beverage operations in all facilities*

• Participate in bar menu creation and recipe development for venues and special events*

• Perform other duties as assigned

Qualifications:

• Must be 18 years of age or older

• Must possess a valid Driver’s License

• Must be actively enrolled in a College/University and Majoring/Minoring in the Hospitality & Tourism, Food & Beverage, Travel & Tourism, or related field (Marketing, Communications, Business, etc.)

Knowledge, Skills, and Abilities:

• Strong customer service skills

• Proven leadership skills with an understanding of conflict resolution and problem solving

• Ability to communicate professionally and effectively

• Abide by appearance standards and be able to maintain hospitality standards for the assigned property

• Ability to maintain composure in a fast-paced environment

• Keyboarding skills and computer literacy

• Must be certified or be able to pass an alcohol service class (RAMP – will be provided) and Food Safety training (ServSafe Allergen and ServSafe Handler – will be provided)

Job Demands:

• Transportation is not provided for this program. All selected students must have reliable transportation to and from work assignments

• This position will include driving company vehicles and/or golf carts

• Must be able to work a flexible schedule based on operational needs, including weekends and holidays

• Flexible work environment requires adaptability to demanding/fast pace, noise, and various weather conditions

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer