Giant Center is a 10,500-seat multi-purpose arena, and hosts an impressive line-up of star-studded performances and events. Action-packed Hershey Bears hockey games, thrilling live entertainment, and one-of-a-kind events are a day in the life of our Hersheypark Entertainment Complex team members at Hersheypark, Giant Center, Hersheypark Stadium, or Hershey Theatre

The GIANT Center Operations Assistant Supervisor will perform a variety of tasks in the day-to-day operation of GIANT Center, Hersheypark Arena, and Hersheypark Stadium. This position will also provide support in the preparation of the venues for events throughout the Entertainment Complex including Hersheypark and The Hershey Theatre. 

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

Job Duties (Duties marked with an asterisk are essential functions of this job):

• Maintain the ice surfaces at GIANT Center and HERSHEYPARK Arena including operation of ice resurfacer and ice edger.

• Perform routine inspection of equipment and perform minor maintenance.

• Maintain the appearance of the public spaces and performer spaces at each venue. 

• Maintain support spaces as required. 

• Prepare space for use on performance days. 

• Receive deliveries and interact with contractors as required at each venue. 

• Provide coverage as facility representative for social rentals and non-ticketed events. 

• Maintain inventories of department supplies. 

• Set up and remove chairs and/or tables before and after events. 

• Manage skating activities (public skating, skating parties, rink rentals, etc.). Sharpen rental and public ice skates.

• Complete rink daily deposit reports.

• Assist with the training and leading of staff.

• Assist in other event requirements as needed. 

• Perform other duties as assigned.

Qualifications:

• Must be 18 years of age or older 

Knowledge, Skills, and Abilities:

• Familiarity with operational functions. 

• Ability to follow directions and work with limited supervision. 

• Must be friendly, upbeat, and work well with and lead other employees and be able to interact with guests. 

• Must have basic math skills and be able to handle monetary transactions.

• Must be able to use a computer, including Gmail.

• Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines 

• Must have the ability to safeguard confidential information 

Job Demands:

• Must be able to work flexible hours including days, evenings, weekends, and holidays. 

• The schedule requirement for this position includes a working schedule with a variety of shifts. Start and end times will vary depending upon event requirements. 

• Must be able to work in a combination of indoor and outdoor weather conditions. 

• Physical requirements include standing, bending, sitting, walking, and communicating 

• During concert sound/lighting checks you may be exposed to loud volume/music and a variety of lighting levels. 

• Must be able to lift up to 50 lbs. independently. 

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer