Position: Front of House Assistant - Full Time/Non-Exempt

Department: Nutrition Services

Reports To: Executive Team Chef

Location: Arizona Cardinals (Tempe, AZ)

Format: In-person

Please note that depending on the time of year, the shift hours for this role will vary between 6am and 8pm and may include both weekdays and weekends (including holidays). 

Cardinals Organizational Summary: 

The Arizona Cardinals Football Club is a professional football team within the National Football League (NFL). We compete in the National Football Conference (NFC) West division and call State Farm Stadium, in Glendale, Arizona, our home.

As one of the oldest pro football franchises in the U.S., the Club has established itself as a sport and cultural hallmark within Arizona, as well as a trailblazer for diversity, equity, inclusion, and belonging (DEIB) initiatives and firsts around the League.  Our vision is to build a leading sports organization that competes for championships, drives business results, creates loyal fans, develops proud employees, and inspires hope in our community. We are relentless in our pursuit of greatness on and off the field, while positively impacting our people, our fans, and our community.

If you want to join an organization that values putting the team first, doing what is right, growing with positivity, valuing every voice, while driving performance, we would love for you to join our team. Learn more about the Arizona Cardinals and see what’s happening here. 

Summary:

As a member of the Arizona Cardinals Nutrition Services Department, the Front of House Assistant is responsible for assisting with the overall meal service operation of team and corporate meals during all phases of the year. The Front of House Assistant will handle the front-line operations.

Primary Job Duties:

The Front of House Assistant will have the daily responsibilities, without limitation, to include the following:

• Regularly stocks disposables, grab-n-go snacks, packaged/dry goods, condiments, NA beverages, Gatorade, condiments, dry goods, packaged goods, and fueling station ingredients.
• Communicate ordering needs to BOH & FOH; track inventory for items listed above.
• Assists in the preparation of grab-n-go fruit and action station, and other items, as needed.
• Communicates with back of house on productions needs and excess/leftovers.
• Responsible for set-up, flow, operation, and breakdown of services and action station (omelet, pasta, etc.) within shift, communicates station prep PARS with BOH.
• Follow procedures for serving food, as well as rotating and storing food within coolers, freezers, dry storage, etc. utilizing a FIFO-approach (including labeling, dating, rotating, and screening products to meet food safety and organizational standards).
• Provides relevant feedback from personnel for menu planning to managers.
• Adhere to guidelines for discarding or returning products that do not meet organizational standards.
• Participate in off-season field trips, culinary workshops, nutrition education series and deep cleaning/organizing projects independently.
• Maintain an A grade level cleanliness of the meal room and equipment.
• Report equipment malfunctions, food safety concerns or violations to superiors.
• Participate in the execution of training camp meal service at off-site locations.
• Assist BOH with receiving deliveries of performance products.
• Other duties as assigned.

Qualifications/Requirements:

• Education: High school diploma or GED; or equivalent
• Experience: Food service background required; or equivalent
• Experience in hospitality environment preferred with knowledge in food service operations.
• Active SERV Safe Food Handler’s Card required.
• Experience and ability to contribute to a healthy team environment within an organization united toward the common goals of championship-level performance.
• Can communicate effectively with all individuals across the organization.
• Ability to effectively work in a fast-paced environment with multiple competing priorities and meet required deadlines.
• Maintains the highest level of confidentiality and sensitivity around professional athletes in their work environment.
• Ability to lift up to 50 pounds on a regular basis.
• Must be able to stand and exert well-paced mobility for periods of up to eight (8) hours in length.
• Flexible schedule with availability to work on event days including nights, weekends, and holidays.
• Must complete all pre-employment forms and successfully pass a background check.

Cardinals Benefits/Perks Summary: 

The Arizona Cardinals Football Club has developed a comprehensive benefits package that provides economic and inclusive benefits to full-time employees. The Cardinals benefits offer care, protection, and support for employees and their loved ones. The Cardinals organization encourages an environment that is conducive to living a healthy, productive, and flexible lifestyle. 

Benefits and Perks include, but are not limited to: 

• Health, Dental, and Vision Insurance options; effective the first day of hire 
• 401 (k) retirement option with employer match contribution 
• Paid Time Off Accruals (including sick time accruals) 
• Paid Time Off for most Federal holidays  
• Time off for Maternity, Paternity, Military, and Bereavement 
• MDLIVE: 24/7 medical support 
• Flexible Spending Accounts (FSA) & Health Care Saving Account options 
• Discounts on Cardinals gear & paraphernalia  
• Tuition reimbursement & Professional Growth opportunities  
• Daily free lunch  
• Complimentary season tickets  
• Subsidized gym memberships  

The Arizona Cardinals Football Club is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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