Job Title: Assistant Director, Systems/Applications Engineer
Department: Information Technology
Reports to: Vice President, Stadium Technology
Classification: Exempt
Position Summary:
This position is responsible for managing and coordinating server and software services for all aspects of the organization. The Assistant Director, Systems/Applications Engineer works closely with the Assistant Director, Network Administration/Systems to provide a complete technology experience to the staff, teams and guests of MetLife Stadium. From a server, software and services perspective, the Assistant Director, Systems/Applications Engineer develops and executes the tactical approach to implement the initiatives requested by the Vice President, Stadium Technology.
Essential Functions:
- Responsible for providing high level of customer service to both NFL teams, maintaining absolute neutrality on all team issues and protecting confidentiality of each teams’ information.
- Communicates effectively (oral and in writing) with NMS management, ownership and other stakeholders.
- Manage compliance with stadium, team, NFL and regulatory requirements (PCI DSS Compliance, HIPAA, etc.) the annual PCI DSS Compliance process and the software portion of financial and information security audits.
- Assist in developing and implementing IT security and usage policies.
- Manage, support and operate in house servers, applications and services.
- Collaborate with other departments, the teams and vendors to achieve IT based objectives, and ensure all security and usage policies are followed.
- Actively coordinate with all departments to unify software applications
- Develop in-house, or where applicable manage outsourced, information reporting solutions to drive decision making for upper management.
- Manage annual budget of all software, server and application needs
- Review and approve third party contracts that relate to outsourcing parts of any managed project.
- Develop, review, and certify all IT business continuity planning, disaster recovery and back-up procedures.
- Assess new technologies and determine possible value to the organization.
- Coordinate various security entities (DHS, FBI, NJSP, etc) accessing security systems for game day tactical response.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The ideal candidate would also have:
- Bachelor’s Degree (B.A.) in Information Technology or related field preferred
- 8-10 years of proven experience in a System Administration and Engineering role
- 5+ years' experience managing an infrastructure team and communicating with multiple lines of business
- Experience designing and building high performance, low latency distributed systems
- Excellent problem solving and large-scale systems debugging skills
- Strong desire to troubleshoot large-scale problems
- Excellent communication skills with the ability to convey intricate systems and logic to both technical and non-technical audiences
- Excellent motivational skills and ability to align teams toward company goals and vision
- Knowledge of Azure/Active Directory, Office 365, Windows Servers, Windows 11 & 10, MS SQL, WSUS/WDS, SCCM, VxRail, Exchange Server, EMC/ISILON, SAN/NAS Devices, Veeam, Microsoft Dynamics, DMX512, Dante, SMPTE 2110
Physical Demands:
- Position requires the ability to stand, walk, sit, use hands to handle, or feel, reach with hands and arms, twist, turn and climb stairs
- Position requires the ability to lift and/or move up to 50 pounds
Work Environment:
- The noise level in the work environment is usually moderate, however, during events, the noise level may be loud;
- Employee must be able to work evenings, weekends and holidays as dictated by the unique event schedule at MetLife Stadium
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
