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Director, Food & Beverage
Department: Food & Beverage
Direct Supervisor: SVP & CFO
Status: Full-time
Summary:
The Director, Food and Beverage (F&B) is responsible for driving the planning and accountability for all food and beverage efforts for the Miami Dolphins & all in-stadium Events. This position will partner with our stadium food services partner, Sodexo, to drive a customer-centric F&B consumer mindset and maintain relationships with both internal and external F&B stakeholders. This individual will work cross departmentally to achieve organizational goals and will drive strategic initiatives and new brand partnerships.
Location:
This is a full-time position based on site at Hard Rock Stadium in Miami Gardens, FL.
Responsibilities:
- Serve as a point person for the food and beverage team regarding all new special projects, strategic initiatives and new partnerships for the organization
- Ensure quality control of all F&B product and experiences for fans attending events at Hard Rock Stadium
- Oversee day-to-day operations and logistics for all food, beverage, and restaurant partners
- Work with Corporate Partnerships to manage all F&B partnerships and serve as a resource for potential activations and concession partners
- Streamline communication between departments regarding F&B programming
- Oversee existing relationships with Sodexo Live! and Food Group Management
- Identify consumer trends and implement new ideas/products to increase revenue
- Gather, consolidate and organize all aspects of new concept development and existing concept renewal
- Work with Finance to build and manage the budget for hospitality efforts
- This to include event by event audits and invoice verification for accuracy
- Advise and direct all F&B operations to ensure legal compliance and safety as top priorities
- Support the delivery of exceptional customer service while maintaining spending controls
- Provide direction on gamedays/event days to ensure all F&B product is up to standard
- Review F&B Signage & quality of interior and exterior concessions for maintenance & CapEx requirements
- Monitor and evaluate pricing in-venue and in the marketplace
Qualifications:
- 7+ years of experience in hospitality, food and beverage, luxury, business administration or related field
- Bachelor’s degree preferred
- Advanced food and Beverage service & sanitation training course certification (Serve Safe and TIPS preferred)
- Effective leadership skills to build a department and cultivate inter-departmental relationships
- Strong time management and prioritization skills
- Excellent oral and written communication
- Problem solving ability in a fast-paced, ever-changing environment
- Team-focused attitude
- Proficient using Microsoft Office suite as well as ability to learn multiple POS systems and BOH systems
- Available to work flexible hours including holidays, evenings, and weekends consistent with entity events
- Strong verbal and written communication skills required in English and additionally preferred in Spanish
Featured Benefits:
- Medical, dental, and vision insurance
- Life insurance (including voluntary coverage for spouses and children)
- Long term disability insurance
- Ticket benefits for events including Miami Dolphins games, the Formula 1 Crypto.com Miami Grand Prix, and the Miami Open
- Employee gym, subsidized lunch program, and discounts on a variety of products and services
- 401k, Paid time off (PTO), and company holidays
The Miami Dolphins, Hard Rock Stadium and South Florida Motorsports are proud to be Drug-Free Workplaces. Offers of employment are contingent on successful completion of drug and background screening.
It is the policy of the Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, military status, genetic information, sexual orientation, gender identity or expression, or other status protected by applicable federal, state, or local law.
