Reports To: Director of Ticket Sales and Experience
Location: Must be based in Washington, DCAbout the United Football League
The United Football League (UFL) is the premier spring football platform, formed by the merging of the XFL and USFL in 2024 under the combined ownership of RedBird Capital Partners, FOX, Dany Garcia and Dwayne Johnson. The UFL has eight teams in Arlington (TX), Birmingham (AL), Detroit (MI), Houston (TX), San Antonio (TX), Memphis (TN), St. Louis (MO), and Washington D.C.
About the Position
Under general direction, this position is responsible for driving new business through the sale of ticket packages, including season tickets, group tickets, and premium seating for UFL. The Senior Manager will strategize and develop future programs that will align with the local market and league’s long-term sales goals and initiatives. The Senior Manager will provide leadership and mentorship to Ticket Sales & Experience Managers in support of the Director of Ticket Sales. This position will require personal sales, along with subject matter expertise in a designated sales function area as identified by the Director. Subject matter to include but not limited to Premium Sales, New Season Ticket Sales, Ticket Services or any other area of need designated by the Director. This position will be based in Washington, DC and will report directly to the Team’s Director of Ticket Sales and Experience.
What you will do
Personally sell UFL ticket packages for designated team
Strategizing and Implementation of product processes as it pertains to specific product offerings in season tickets, premium sales or group sales
Design and facilitate sales training including but not limited to leading in ticket sales role playing exercises, providing updates on best practices and attending face-to-face sales calls
Onboard new sales reps providing training in regard to ticketing system Archtics, Salesforce, Phone Systems for sales team
Develop and provide executable sales plan for new group and season ticket sales programs that will increase group and season ticket sales for local market teams and share with league if applicable Work to generate sales through deposit holders, existing leads, as well as develop their own leads through personal prospecting, referrals, networking, social selling and effective research
Create and develop new business by regularly pitching prospective clients through virtual presentations, face to face meetings, phone prospecting, social selling and group presentations at events
Participate and lead activities at XFL team, and other partner events to support ticket sales efforts and promotional initiatives with purpose of selling, networking, gathering leads and meeting new prospects
Regularly seek and attend community, chamber of commerce and other organizations
Effectively handle incoming sales calls from prospective clients for all ticket sales products
Effectively follow up with customers and prospective customers in order to build relationships to help drive business meet and exceed assigned sales goals for all ticket products
Meet and exceed excellent customer service expectations managing a client base between of 200 - 400 accounts over the course of the sales cycle from onboarding through the renewal process
Effectively and enthusiastically execute game day activations to provide fans with access and experiences (ie. access to the field, support player autograph sessions, youth clinics, mini games, etc.)
Regularly produce accurate updates on prospecting activity, sales performance, outside appointments and event recaps through the use of Salesforce CRM system
Point of contact for your individual business to UFL team and league level management
Contribute positively to a competitive sales team culture and actively participate in sales team meetings and training sessions
Represent the UFL, the franchise and other partners professionally, with integrity, credibility and good judgment
What you will bring
The qualifications listed below represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Knowledge/Skills/Abilities
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Additional Details
Salary:
Pursuant to state and local pay disclosure requirements, the pay range for this role, with final offer amount dependent on education, skills, experience location is $47,000-$55,000. This role is also eligible for various benefits, including medical/dental/vision/life insurance, a 401 (k) plan, paid time off and other benefits.
Equal Employment Opportunity Statement
The UFL maintains a strong policy of equal opportunity in employment. It is our objective to recruit, hire, and retain the most qualified individuals without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations.