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Controller will be responsible for maintaining Accounting and Financial Reporting for the Arnold Palmer Group businesses with a focus on the Bay Hill Club & Lodge and Latrobe Country Club. Areas to include Financial (including cash) management, revenues and expenses, budgeting, and reviewing operations for potential fraud and waste. This position will supervise, monitor, and review all on site accounting activities including account reconciliation, accounts payable, accounts receivable/billing, research, insurance requirements, credit and collection, and the monitoring of operations systems and procedures and control features.
Primary Responsibilities (Including but not limited to)
- Coordinate all on-site accounting functions and responses to accounting requests.
- Provide Accounts Receivable monthly status reports to the CFO and VP of Hospitality.
- Ensure the effective management of Accounts Receivables and Payable processes to minimize the risk of extending credit and to generate and establish a sufficient cash flow base.
- Responsible for ensuring the timely billing of all member and guest accounts with complete backup and accurate invoices.
- Ensure all member and guest disputes and requests for clarification are resolved and / or responded to in a timely manner.
- Complete monthly general ledger and bank reconciliations.
- Ensure a timely month-end close and produce accurate financial statements. (Income Statement, Balance Sheet, Cashflow, and other statistical Key Performance Indicators)
- Assist with preparation of monthly forecasting and annual budgets including their presentation to leadership and executives from the Arnold Palmer Group.
- Ensure internal controls are in place and functioning through internal audits.
- Maintain good working relationships with financial institutions, creditors, and mortgage lenders.
- Assist in credit collections and ensure the process is being done on a timely basis.
- Ensure that Arnold Palmer Invitational Tournament Week operations allow for appropriate tracking of Bay Hill Club & Lodge accounting, as well as allocations to other Arnold Palmer Group companies.
- Support Human Resources staff responsible for processing the weekly payroll and assure all taxes are paid promptly.
- Arrange for the yearly external audit and prepare all workpapers.
- Directs, participates in, and verifies the taking of inventories for beverages, food, supplies, equipment, and fixed assets.
- Coordinate insurance needs and claim collection for all Arnold Palmer Group companies.
- Ensure adherence to all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions; complete safety training and certifications.
- Verify that all tax returns (local, state, and federal) are filed and that all taxes are paid on a timely basis.
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
- Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and / or cost-savings.
- Recruit, interview, hire, train accounting employees and effectively coach and counsel associates as needed and complete performance evaluations.
- Maintain a highly motivated and trained staff that continually strives for personalized, quality service and the creation of memorable guest experiences.
- Support a positive work environment of employee growth and development, interdepartmental teamwork, and exceptional customer service.
- Commit to studying, understanding and embracing the legacy of Arnold & Winnie Palmer and the initiatives of the Arnold & Winnie Palmer Foundation.
- Perform any other duties that may be required.
Qualifications and Characteristics Required
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation.
- Four-year College degree in business administration, finance, hospitality management, or accounting required. Master’s degree desired.
- Accounting degree and CPA certification, preferred.
- Must have at least 5 years of experience as a Controller at a hotel, resort, or country club with at least 10 years’ experience desired.
- Must have strong knowledge and experience with property and club management systems such as Jonas, NorthStar, Clubsystems Group, HR systems, Payroll systems, and other commonly used computer applications.
- Knowledge of computerized equipment and data processing, Microsoft Office software and general office equipment use is necessary.
- Ability to communicate with all levels of the staff and members in a pleasant manner. Provide exceptional guest service and follow instructions.
- Strong organization skills, attention to detail and proper record keeping methods.
- Ability to handle multiple projects and provide various reports on a timely basis.
- Excellent oral and written communication skills. Good writing and use of the English language.
- Excellent customer service and problem-solving skills.
- Must have strong communication, presentation, training, and organizational skills.
- Maintain a professional business appearance, attitude, and performance.
Physical/Mental Requirements
- Must be able to lift/push/pull up to 20 pounds without assistance.
- Must be able to endure long periods of standing, sitting, and walking.
- Mental demands include learning, thinking, concentration and the ability to work under pressure, particularly during busy times or for special events.
- Licensed driver
- Normal office conditions including (FT hours in office at Bay Hill)
- Sit and utilize telephone/computer for an extended period or for an entire work shift.
- Requires repetitive motion.
- Periodic Travel to Latrobe, Pennsylvania, and other locations, as required.
