Summary:

The Coordinator of Team Operations will support the team in various areas including immigration compliance, accounting, travel logistics, scheduling, and provide overall team/staff support. This position requires a high level of flexibility, attention to detail and excellent organizational skills.

Duties & Responsibilities:

• Immigration
  • Work closely with legal counsel to ensure all proper documentation is secured for employees to work and travel

• Accounting

  • Manage team and employee travel expenses

    • Reconcile monthly expense statements
    • Process invoices for payment

• Travel Logistics

  • Prepare and verify flight manifests, bus times, pick up locations
  • Coordinate and confirm hotel contracts, food and beverage orders, and rooming lists
  • Develop and distribute daily itineraries
  • Secure practice ice times
  • Manage the department communication platforms
    • Enter schedules and update contact information
    • Build out forms needed to be completed by employees
    • Upload group policies and distribute various communications
    • Collaboration with the Hockey Operations Executive Assistant to maintain communication of schedules and events to others outside the department

• Office Administration

  • Manage office supply requests for staff
  • Update roster boards timely
  • Maintain current department contact list
  • Confirm all A/V functionality in advance of games and practices
  • Update locker room messaging boards
  • Maintain the functionality of various training areas
  • Provide general technology assistance to department employees
  • Respond to individual employee requests in a timely fashion
  • Manage employee device setups and transfers

  • Other duties as assigned & Must maintain high level of confidentiality to the extent applicable

Minimum Qualifications for the Position:

• Minimum 3+ years administrative and technical support experience
• Bachelor’s degree required
• Proficiency in Office 365
• Ability to work evenings, weekends and holidays
• Ability to travel with the team

Critical Competencies

• Ensures Accountability
  • Follows through on commitments and makes sure others do the same. Acts with a clear sense of ownership. Takes personal responsibility for decisions, actions and failures.
• Action Oriented
  • Readily takes action on challenges, without unnecessary planning. Identifies and seizes new opportunities.
• Demonstrates self-awareness
  • Reflects on activities and impact on others. Admits mistakes and gains insight from experiences.
• Self Development
  • Shows personal commitment and takes action to continuously improve. Accepts assignments that broaden capabilities.
• Optimizes work processes
  • Identifies and creates the processes necessary to get work done. Seeks ways to improve processes from small tweaks to complete reengineering.
• Strong attention to detail, high organizational skillset
• Ability to manage multiple projects at once
• Excellent written and verbal communication skills
• Ability to work under pressure with high expectations
• Flexibility to adapt to changing priorities and unexpected issues

Compensation

This role pays an annualized salary between $50,000 - $55,000. Note this role will have overtime. 

Hockey Western New York, LLC is an Equal Opportunity Employer