Job Title: Account Executive, Ticket Sales 

Department: Ticket Sales 

The Ideal Candidate: 

The Rockford IceHogs Account Executive, Ticket Sales is a position based in Rockford, Illinois, that operates within the Rockford IceHogs Business Development Department. The Account Executive will be responsible for developing, maintaining, generating, and increasing ticket sales for the Rockford IceHogs with a strong focus on relationship sales, new business development and customer retention. The Account Executive must provide extensive customer service and continual development of relationships with external and internal customers.  The Account Executive will have a drive for results and will be responsible for meeting and exceeding goals successfully. 

How You’ll Contribute:

• Use persuasive sales techniques to sell season ticket packages, group outings, premium suites and experiences.  
• Develop new business and potential customers through prospecting, following up on referrals and networking.  
• Present package offerings in person or virtually.  
• Engage with fans and customers in-arena during games to provide high level customer care.   
• Prospect potential new sales while working game activation activities.   
• Build quality fan data through maintaining detailed notes and customer information in sales databases.  
• Research latest industry trends to provide you with the right knowledge to be a successful sports marketer in the industry.   

Player Stats and Qualifications:

• 1-2+ years’ of professional selling experience.   
• Ability to engage and interact with current and prospective clients and fans. 
• Desire to work in a fast-paced, fun environment. 
• Ability to problem solve and deliver high end customer services.  
• Uphold and demonstrate organizational values at all times – Integrity, Curiosity, Empathy, Collaborative & Originality.     
• Ability to foster a positive team culture, work well and collaboratively with others.   
• Demonstrates excellent personal motivation and persistence to overcomes obstacles 
• Strong verbal and written communication skills   

The Team:

The Rockford IceHogs, founded in 1999 and members of the American Hockey League (AHL), is a premier organization and primary development affiliate of the Chicago Blackhawks. Located in Rockford, IL, the Team calls the newly renovated BMO Center its home.  

As the longest running professional sports team in Rockford, the organization has developed a passionate local fan base and has set multiple attendance records over the years, while establishing a strong a community presence.  

The Rockford IceHogs’ goal is to continue providing exceptional fan experiences, elevating fan attendance, making a substantial impact in the community and continuing their commitment to developing exceptional talent. 

The Rockford IceHogs is an equal opportunity employer that values diversity at all levels.  All individuals, regardless of personal characteristics, are encouraged to apply.  All qualified applications will receive consideration for employment without regard to gender, race, religion or religious creed, color, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases.