JOB SUMMARY
The Retail Sales Associate will develop personal relationships with our season seat members and repeat customers in addition to making an impression on our first time guests. The Retail Sales Associate is responsible for enhancing customer experience and generating sales for all Tahoe Knight Monsters retail operations. Be a part of the Team behind the Team and work in a fun, exciting game day environment with the retail team.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Greet fans and provide world-class customer service
- Assist fans with buying decisions
- Process purchases through Point of Sale (POS) systems
- Restock retail merchandise on display before, during and after games
- Monitor inventory and theft prevention
- Assist with inventory of merchandise
- Maintain store appearance and cleanliness
- Assist with visual merchandising by creating and maintaining displays
- Provide general customer service
QUALIFICATIONS:
- Sales Experience Preferred; Retail Sales Experience Preferred
- Must be 18 years old with high school diploma or GED required
- Comfortable working in a fast-paced environment
- Strong verbal communication skills
- Professional appearance and presentation
- Ability to learn and retain inventory knowledge so that you will be able to assist guests looking for certain products and utilize knowledge to up sell retail products
- Outgoing personality and desire to provide world-class plus service to fans
- Ability to work independently and responsibly in a fast-paced environment
- Exceptional accuracy when using Point of Sale (POS) systems
- Physical requirements include standing for long periods of time and the ability to lift up to 40 pounds
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
