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Are you a friendly and passionate team player looking for a part time job in Sports and Entertainment? Become a part of our Box Office team at Rogers Place! Our team provides world class customer service that exceeds our guests’ expectations and creates memorable moments that last a lifetime. As a member of our team, you will have an opportunity to create a welcoming and exciting environment that brings the best fans in the country to their feet!
Your Core Accountabilities:
- Make all our fans feel welcome by greeting and providing assistance in a timely and efficient manner
- Enhance our fan experience through sharing and educating Rogers Place main services and products.
- Process orders for Oilers, Oil Kings, and live entertainment tickets from the sales and/or Will Call windows
- Troubleshoot ticket-related issues pertaining to lost tickets, incorrect barcodes, ticket transfers, and resold tickets
- Understand and educate guests on policies and procedures in relation to Rogers Place ticketing
- Handle cash, debit, and credit card payments
Does this sound like you?
- You have a positive attitude.
- You are a reliable team member, and your team can count on you.
- You are confident with computers and are great at learning new systems.
- You would like to play an influential role in delivering a renowned customer experience.
- You have experience in customer service or are looking for an opportunity to learn.
Your Background and Qualifications:
- Previous Ticketing/Ticketmaster experience is highly valued.
- Very strong computer literacy and aptitude is essential.
- Cash-handling experience would be considered an asset.
- Possess strong organization skills to accurately perform detailed work.
- Ability and willingness to work a variety of hours including evening, weekend and holidays as required.
Next Steps:
Thank you for your interest in joining our team! Those moving forward in the process will be contacted by a member of our team.
Stay in Touch!
Official Edmonton Oilers Website | NHL.com
Experience
Preferred
