Operations Manager

FTL War Memorial - Manager

Fort Lauderdale · FL

month ago

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The Florida Panthers are a community focused organization led by an authentic management team that served our country and now serves the South Florida community. The organization is on the rise and is experiencing success both on and off the ice. Led by General Manager Bill Zito, the Panthers are coming off their best season in franchise history, entering the 2024-2025 season as Stanley Cup Champions. Off the ice, the business is experiencing growth across all key metrics and our revenue is at an all-time high. The organization is expanding outside of Amerant Bank Arena via the renovation of the FTL War Memorial in downtown Fort Lauderdale. This state-of-the-art ice facility features two regulation-size rinks, including a new team practice rink with stadium seating, and a 4,000-capacity music theatre for live entertainment. The future is bright, and we are very proud of what we are building in South Florida.

Job Title: Operations Manager, War Memorial
Department: Facility Operations
Reports To: Director of Operations, War Memorial
FLSA: Exempt
Employment Type: Full-Time
Location: FTL War Memorial / Baptist health IcePlex

Job Summary:
At the direction of the Director of Operations, the Operations Manager will lead a staff that supports the daily activities required to run, maintain, and service the events and activities at War Memorial complex, including the Baptist Health IcePlex and the War Memorial Auditorium, ensuring implementation of best practices consistent with the company’s current policies and procedures. This position works hand in hand with the Maintenance Manager to ensure the smooth day-to-day operations of the ice rink and auditorium.

Job Functions:

Specific duties include but are not limited to:

Walks the entire footprint of the War Memorial Complex every day in order to ensure a clean and orderly environment, and report/make recommendations to the Director of Operations on a daily basis of any pressing issues or concerns regarding the facilities.
Responsible for tasks necessary to ensure safe daily operations of ice rink and related support equipment.
Maintains cleanliness, sanitation and safety of the facilities including but not limited to all lobbies and common areas, seating areas, bathrooms, locker rooms, bleachers and showers.
Develops and maintains a working knowledge of the equipment used at the War Memorial complex, including: HVAC systems, natural gas water heaters, ice plant operation, Zamboni ice resurfacer, basic carpentry and other skills as needed
Supports the Director of Operations in the hiring of Operations employees.
Evaluates the need and makes recommendations for employee training.
Schedules and directs staff as designated by Director of Operations.
Inventories and orders critical supplies as needed.
Responsible for overseeing machinery and equipment as directed by the Director of Operations from time to time.
Responsible for Zamboni training, maintenance and operation.
Responsible for daily Ice/Board Maintenance to conform to NHL standards.
Serves as SDO (Staff Duty Officer) as required.
All other duties and responsibilities as assigned.

Qualifications:

Prior ice rink maintenance experience and sports arena/facility experience are highly desired qualifications.
Experience with ice resurfacing equipment, including operation, maintenance and training.
Strong people management skills.
Comprehensive knowledge and understanding of building systems, equipment, maintenance procedures, tools, controls, and construction practices.
Candidate will meet the physical demands of the job, which include lifting up to 50 lbs.
Candidate will have the ability to work as a team player and have good self-motivational, organizational and time-management skills.
Should be extremely organized and detail oriented, with a focus on quality and consistency.
Must be able to maintain and abide by organizational confidentiality standards.
Ability to work under fluid deadlines and complete tasks in a timely and efficient manner.
Must be able to work flexible hours including regular evening, weekend and holiday hours.

Position Type/Expected Hours of Work:
This is an exempt position. Must be able to work flexible hours including nights, weekends and holidays.

At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.

We welcome all to apply and join our team.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

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