The Iowa Wild Community Relations Coordinator provides assistance for development and execution of day-to-day community relations activities such as: executing various community programming initiatives, charitable donations, development of relationships with community partners and beneficiaries, planning and execution of community events and other activities.

Responsibilities/Essential Functions

• Oversee Iowa Wild community activation, including educational and fan engagement programming such as Wild About Reading, Floor Hockey, and Kids Club.
• Work with local charities on events, fundraisers and in-game promotions.
• Write Community Relations promos, game program content, website content and other collateral materials.
• Develop and manage strategic marketing plans to promote programs.
• Respond to incoming calls and emails regarding community initiatives, respond and/or redirect as needed.
• Prepare professional correspondence and handle confidential information.
• Manage Iowa Wild mascot program including booking appearances and maintaining the cleanliness/quality of the costume.
• Track and maintain Community Relations giving data for use in annual reporting.
• Fulfill and track all inbound donations requests made to the organization.
• Perform as team mascot, Crash, if needed at community events, sponsor activations, ticket related initiatives and Iowa Wild games.
• Manage internal staff volunteer program, “Heart of the Wild”.
• Assist the Marketing Manager, Promotions and Events in booking brand activation events throughout the season and offseason.
• Align with the Marketing department to ensure consistent communications on internal and external projects.
• Perform other duties as assigned.

Position Requirements

Formal Education & Certification

• 4-year college degree or equivalent relevant experience.

Knowledge & Experience

• Proficient in Microsoft Office (Word, Excel, Power Point, Outlook).
• Customer/guest service experience preferred, not required.
• Hockey knowledge and experience preferred, not required.
• Previous experience in a community relations role or a programming role preferred, not required.
• Fundraising/nonprofit experience preferred, not required.
• Experience working in Adobe Suites.

Personal Attributes

• Ability to handle multiple projects simultaneously and work under tight deadlines showcasing strong organizational and time management skills.
• Strong verbal and written communication skills.
• Excellent interpersonal skills.
• Outgoing and friendly personality.
• Innovative, self-starter, highly creative workers with good follow-up skills, energetic, organized and excellent interpersonal skills.

Work Conditions

• Must be able to work all Iowa Wild home games and special events.
• Ability to work traditional business hours in addition to nights, weekends, and holidays as needed for games and events.
• Must have a valid driver’s license and reliable transportation to transport materials for events.
• Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.
• Ability to lift 20 lbs frequently and 40 lbs occasionally.
• Must be able to occasionally wear mascot costume (approximately 15-20 lbs) for at least 3 hours (including breaks).
• Our company is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to participate in the application process or perform the essential functions of the job, please contact the People Team to request an accommodation. We will engage in an interactive process to assess your needs and provide appropriate accommodations to enable you to perform the essential functions of the position unless it would cause an undue hardship.
• We are an equal-opportunity employer and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. It is our policy to provide equal employment opportunity for all employees and applicants for employment. We value diversity and inclusion in our workplace and promote a work environment that respects and supports individuals without bias.

Experience

• 3