The Ice Operations Crew is responsible for maintaining the ice surface during games, which includes clearing debris during media time-outs and assisting with on-ice promotions. Team members must be experienced skaters knowledgeable about hockey, interested in ice maintenance, and comfortable in front of large crowds in a professional NHL environment.

Responsibilities/Essential Functions

• Assist Wells Fargo Arena staff with ice maintenance, including snow removal and ice build-up during all media timeouts.
• Assist in the preparation and execution of on-ice promotional activities/games during intermissions.
• Bring the ENERGY, EXCITEMENT, and FUN, as you interact with fans as ambassadors to the Iowa Wild and Wells Fargo Arena.
• Available to work 90% of Iowa Wild home games during the 2024-25 AHL season.
• Provide excellent customer service to guests in the arena.
• Perform other duties as assigned.

Position Requirements

Formal Education & Certification

• Some post-secondary education is preferred, not required.

Knowledge & Experience

• Ability to skate at a proficient level.
• Previous experience working on ice rink is preferred, not required.

Personal Attributes

• Fan-friendly attitude and willingness to help.
• Ability to work well with others in a fast-paced environment.
• Strong interpersonal skills.

Work Conditions

• Flexible schedule, with the ability to work evenings, weekends, and holidays for home games.
• Ability to stand/skate up to 5 hours at a time.
• Physical requirements include sitting, walking, standing, bending, squatting, climbing, kneeling, twisting, lifting, grasping, etc.
  Ability to lift and/or move up to 25 lbs.
• Our company is committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. If you require an accommodation to participate in the application process or perform the essential functions of the job, please contact [HR contact or designated individual] to request an accommodation. We will engage in an interactive process to assess your needs and provide appropriate accommodation to enable you to perform the essential functions of the position unless it causes an undue hardship.
• We are an equal-opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status. It is our policy to provide equal employment opportunities for all employees and applicants for employment. We value diversity and inclusion in our workplace and promote a work environment that respects and supports individuals without bias.

Experience

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