500 Festival Customer Relations & Ticketing Internship, Spring 2025
January 7 – May 30, 2025
Supervisor: Lydia Thurston, Director of Registration, Ticketing, and Customer Service
Are you looking to make a BIG impact in the city of Indianapolis? The 500 Festival is looking for 11 interns to help produce the greatest series of programs and events! 500 Festival interns experience a behind-the-scenes look at the Month of May in Indianapolis and assist in the planning and execution of 500 Festival events and programs while gaining valuable industry insight.
- Hours Requirement: Internship positions are considered full-time, with 40 hours per week requested. In-office work hours are generally 8:30 am – 5:00 pm, Monday through Friday. Must be willing to work long hours and an irregular schedule, which will include weekends, evenings, and every weekend in May.
- Compensation: Intern will earn a weekly stipend of $400. Stipend will be paid at the end of each month. No relocation or housing assistance is provided.
The 500 Festival is a not-for-profit organization that was created in 1957 to produce events and programs that celebrate the spirit and legacy of the Indianapolis 500 and foster a positive impact on the city of Indianapolis and state of Indiana. Today, the 500 Festival has grown to become one of the nation’s largest and most respected festivals, engaging more than half a million people throughout its events and programs each year. Events include the 500 Festival Mini-Marathon, the AES 500 Festival Parade, and so many more!
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Responsibilities:
- Learn about and participate in event set up, tear down, and production of all events and programs (consists of early mornings and late nights).
- Interns will frequently work outdoors, which requires physical strength and stamina to endure heat, cold, rain and other conditions.
- Assist in answering questions posed by the public in a timely manner.
- Provide support of registration procedures and processes for 500 Festival Mini-Marathon, Delta Dental 500 Festival 5K & 500 Festival Miler Series, presented by OrthoIndy.
- Assist in sales and distribution of AES 500 Festival Parade tickets.
- Assist in creating and maintaining accurate event records.
- Logistics of Solutions Desk at the Mini-Marathon Expo.
- Collaborate with event professionals to develop and manage program and event timelines.
- Assist and/or lead event and program research projects.
- Other responsibilities as assigned.
Requirements:
- Enrolled as a student at an accredited college or university.
- Training and/or experience in meeting/event planning, recreation, tourism, marketing, special events or a related field is recommended.
- Possess strong customer service and organizational skills, written and oral communication skills, computer skills, strong attention to detail and the ability to manage databases.
- Require analytical skills and the ability to work independently and collaboratively in many different areas.
- Must be able to lift up to 50 lbs.
Application Process:
- Candidates with directly relevant skills and background are encouraged to apply with a cover letter and resume.
- Interviews will be conducted on a rolling basis as applications are received.
- Interviews will be conducted via Microsoft Teams or in-person. The format will be determined by the supervisor and based on location and availability.
- We may also consider your application for other positions as part of our recruitment process.
Benefits:
- Experience a behind-the-scenes look at the Month of May in Indianapolis.
- Hands-on industry experience.
- 500 Festival branded apparel.
- Two tickets to the AES 500 Festival Parade.
- Two tickets to the 109th Running of the Indianapolis 500, presented by Gainbridge.
