Company Information

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Job Summary

The Executive Assistant will manage complex scheduling, travel arrangements, and provide hi-level administrative support for the Senior Vice President and Vice President of Partnership Sales & Activations, including handling confidential tasks and correspondence.

Essential Functions

• Answer & filter through client inquires through Microsoft 365, navigate heavy call/email volume, and provide excellent service. Create and manage new, existing client records, build new account leads in CRM and assign to sales and services team.
• Liaison between Premium Services for processing orders including, but not limited to: managing GGA ticket bank and assisting Premium Services with monthly AR and AP reports with Finance/Accounting team as needed.
• Manage scheduling prospect/client meetings and events for SVP & VP
• Spearhead company initiatives and research development for leadership team by proactively managing industry and citywide events and outings (i.e. Industry Conferences, Chamber Events, Conventions, and Community Events).
• Perform a variety of advanced and confidential administrative support tasks, including drafting and sending routine yet somewhat complex correspondence and reports
• Prepare travel arrangements, expense reports, and manage calendar scheduling for Sr. Vice President
• Serve as the project coordinator for office onboarding and training, system maintenance and development, and provide leadership by planning, budgeting, and documenting specific projects.
• Work onsite at TMA/GGA events and/or special events on an as needed basis as an industry liaison and coordinator. Coordinate credentials for executive’s guest. Intercept issues and resolve before they reach executive.
• Maintain & manage the premium and sponsorship budget, ensuring proper allocation of budget lines.
• Execute various projects assigned by the executive in a timely, accurate and confidential manner.

Required Qualifications

• BA/BS Degree (4-year) in related area
• 4-6 years Related experience supporting executives
• Experience preparing reports, presentations, and handling confidential information with discretion
• Experience working with or interfacing with VIP and hi-level clients
• Experience with budget management preferred
• Knowledge of sports and entertainment, event management and/or event operations
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook, CRM, and Invite Manager.
• Ability to communicate effectively and professionally with clients, prospects, and co-workers within the department
• Excellent relationship-building skills
• Excellent communication and written skills in English
• Ability to problem solve and troubleshoot quickly and efficiently
• Excellent time-management skills
• Highly organized with good coordinating and project management skills
• Ability to think outside the box creatively for new team events
• Work efficiently in a constantly changing environment
• Ability to provide thorough analysis regarding ticket inventory
• Ability to work non-traditional office hours such as evenings, weekends, and/or holidays, as needed.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship.  AEG may require an employee to perform duties outside their normal description.