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Job Summary:
As a 313 Presents Premium Sales Executive you will be responsible for driving sales of suite leases, season memberships, and box packages at the Fox Theatre, Pine Knob Music Theatre, Meadow Brook Amphitheatre, and Michigan Lottery Amphitheatre. Core to this role is the ability to prospect and sell numerous season ticket buyers and manage multiple sales campaigns simultaneously. Ideally, this person has previous sales experience in the hospitality or entertainment industry and a track record of success in selling hospitality products. If the person has no industry experience, then ideally, they will have 1+ years of sales experience within another field. Additionally, this person should have the proven ability to multi-task in the office, remotely, and at events.
Key Responsibilities:
- Selling new season memberships to businesses, while meeting or exceeding sales goals.
- Continuously develop new relationships through phone calls, prospecting, sales tables, seat visits, networking events and out of office appointments.
- Comfortable working in a sales environment and having basic negotiation discussions.
- Generate several weekly cold and warm calls, prospect opportunities, networking opportunities, out-of-office and in venue “face-to-face” appointments, to create new business.
- Act proactively to create new opportunities for new business.
- Actively research and prospect new B2B leads to sell premium season products.
- Develop strategies and business plans to maximize sales.
- Accurately and efficiently document customer & prospect activities in Salesforce
- Participate in team, community, and networking events to maximize new sales opportunities.
- Provide a superior level of customer service to all clients, prospects, and fans.
- Work collaboratively with team members, other internal departments, and key outside contacts
- Perform assigned event responsibilities such as attending events to develop an understanding of shows, meet new and key clients to ensure they have a positive experience, as well as participate in any promotions or appointments as requested.
- Support other departments sales & revenue goals, such as group sales, via upsells of current portfolio, as well as additional responsibilities as assigned by the 313 Presents Director of Premium Sales.
Minimum Knowledge, Skills, and Abilities:
- A BA/BS from an accredited university preferred and/or a minimum of one year of successful sales experience.
- A passion for working within the concert and entertainment industry.
- B2B and C-suite customer sales experience preferred.
- An established network of clients in the Detroit Metro and/or Oakland County area is preferred, but not necessary.
- Ability to work independently and as part of a team towards achieving department and company goals
- An aggressive sales professional, who leads by example, possesses the ability to establish business relationships, maintains a professional attitude, and maximizes opportunities to increase revenue potential.
- Strong organizational and time-management skills
- Able to work in a fast-paced environment to adapt quickly to change, juggle multiple tasks and prioritize appropriately.
- Ability to navigate the venue to visit clients and escort potential customers on venue tours
- Excellent oral and written communication as well as customer service and problem-solving skills
- Polished phone and face-to-face presentation skills with the ability to confidently react to situations and problems in a timely and professional manner
- Ability to work long or unpredictable hours on weekdays, weekends, and holidays as needed.
- Proficient in a variety of software applications (Excel, PowerPoint, etc.) and ticketing and sales management technology (SalesForce, Archtics, etc.) is preferred.
Working Conditions:
- Irregular and extended hours including nights, weekends, and holidays
- Exposure to moderate noise level
- Ability to lift up to 25 lbs.
- Frequent visual/auditory attention
The above is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not to be construed as an exhaustive statement of all supplemental duties, responsibilities or nonessential requirements. 313 Presents has the right to change, modify, suspend, interrupt or cancel in whole or in part any job functions outlined in a job description at any time and without advance notice to the employee. Effective: 06/2019 Revised: 06.2019
