Job Summary:

Assisting the Detroit Tigers Security Director in overseeing and directing all operational and administrative functions in support of organizational goals.  Ensure the security staff delivers quality service with internal and external guests through excellence in standards, presentation and professionalism.  Plan, coordinate and direct activities such as patrol of physical property; monitoring system response, and personnel.  Disseminate information to staff in regard to post orders, revisions and daily event and non-event needs.

Maintains compliance for Venue Security policies and procedures through regular on-site evaluations.  Responds to incidents of crime, which occur in the area and participates with local law enforcement agencies in the investigation of such incidents. Provides security and safety services to Comerica Park. This position is responsible for Venue Security Representative performance, coaching and discipline.

This position will fill the role of supervisor on the midnight shift, (12 am-8 am), but can be assigned to work any other shift as necessary.

Key Responsibilities:

Inspections / Investigations

• Conducts inspections at Comerica Park and documents the results to monitor compliance of safety and security policies and procedures.  Reviews results with Detroit Tigers Security Director.
• Responds to incidents of crime reported/possible internal issues, coordinates investigations and provides support for colleagues and customers.
• Investigates incidents in a timely manner.  Prepares the critical incident report and investigation summary and provides same to the Detroit Tigers Security Director.  Ensures all reports and updates are submitted to IHI Corporate Security Command Center.
• Follows up on incidents by providing assistance to colleagues in the criminal justice process and maintains contact with colleagues and agencies as necessary to complete investigation.
• Maintains accurate documents on all investigations until file is completed and incident is closed.
• Investigates foreign object reports and documents findings and communicates with Risk Management.

Safety Management

• Supervision of Venue Security Representatives on operational shift staff (24/7) including games, concerts and events. 
• Direct and supervise Venue Security Staff (24/7) daily operations including reviewing Venue Security Representative reports and approving same, responding to critical incidents, notifying appropriate Detroit Tigers Executives, developing and implementing post orders for Venue Security Representatives and approving daily timekeeping functions for staff.
• Monitor and respond to venue alarm/intrusion systems at Comerica Park, including notification to appropriate public safety-first responders.
• Installs, maintains and monitors covert camera equipment used for internal and external investigations.
• Conducts executive services details as directed by the Detroit Tigers Director of Security and/or the Vice-President of Venue Security.
• Supervise the operation and maintenance of proprietary intrusion alarms, life-safety alarms and video equipment at Comerica Park.
• Attends staff meetings and coordinates classroom instruction sessions including First Aid/AED/CPR, fire-life safety, new colleague orientation and emergency management programs. 

Supervisory Responsibilities:

• Trains and develops venue security colleagues.
• Manage Venue Security Representative payroll, hours, submission and process.
• Manages Venue Security Representative performance, coaches colleagues and creates development plans.
   

Supplemental Job Functions:

•  Establishes and maintains professional relationships with law enforcement agencies and affiliates oneself with professionals in area crime prevention groups.

• Develops and maintains a preventati ve maintenance plan for Life Safety equipment for facilities/venues.

• Communicates with other departments and outside contacts as needed.

• Other duties and projects as assigned.

Minimum Knowledge, Skills and Abilities:

• Bachelor’s degree in area of study, preferably security management or criminal justice, professional experience may be considered in lieu of degree.
• Three (3) - Five (5) years of experience in security and safety, experience with major law enforcement, public or private sector security and event management.
• Strong working knowledge of criminal and civil codes dealing with private sector security policies and procedures.
• The ability to travel.
• Strong supervisory and training ability.
• Excellent written, oral, and interpersonal skills.
• Experience and/or training in the field of interview and interrogation.
• Proof of and maintain a valid driver’s license.
• Must pass a criminal background check in accordance with company policy and periodically checked thereafter.
• Must be willing and able to work the midnight shift (12 am-8 am) and weekends.
• Must be available/on call 24 hours.

Preferred Knowledge, Skills and Abilities:

• Master’s degree in security management or criminal justice
• Professional training certifications in Security Management or Criminal Justice.

Working Conditions:

• General office environment with little discomfort from noise, temperature and weather exposure.
• Exterior walking conditions expose to all weather elements, noise to include concerts, airport noise.
• Can be exposed to potentially hostile environments, confrontations and or dangerous situations.
• Must be available to travel as needed and on short notice.

All items listed above are illustrative and not comprehensive.  They are not contractual in nature and are subject to change at the discretion of Detroit Tigers.

Detroit Tigers is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.                

                  
The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.

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