Job Title: Game Night Retail (Variable Hour)

Department: Novelties Cherry Creek-Pt

Business Unit: Kroenke Sports & Entertainment

Location: Denver, CO

Reports To: Senior Manager, Arena Retail

Employment Type: Variable Hour – Hourly – Non-Exempt

Supervisor Position: No

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Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK’S Sporting Goods Park, the Paramount Theatre, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam. 

Nature of Work:

The Retail Sales Associate position is instrumental in supporting all aspects of retail store operations.  Duties and responsibilities include but are not limited to cashiering, restocking, sizing and straightening merchandise and as well as offering the best customer service possible.

Examples of work performed:

• Process sales during Denver Nuggets, Colorado Avalanche, Colorado Mammoth and Colorado Rapids games as well as regular business hours in a timely, accurate, and professional manner.
• Ability to use computer sales terminal with strong attention to detail
• Help and assist in maintaining a professional store and sales floor appearance ensuring merchandise is properly displayed on floor
• Help in answering questions regarding merchandise and services available from Ball Arena Retail.
• Refer unusual or difficult questions and problems to the managers on duty as needed to ensure proper resolution.

This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business needs. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority. 

Working Conditions & Physical Demands:

• Standing for 5-6 hours in a retail store.
• Fast paced crowded environment.
• Ability to move rolling clothing racks from store to store.
• Maintain the sales floor to company standards.
• General housekeeping as directed by management.
• Ability to manage a large amount of credit card and cash transactions.

Qualifications

• Preferred
  1. High School Diploma

Competencies/Knowledge, Skills & Abilities

• Customer service experience
• Ability to communicate effectively with co-workers and customers
• Ability to work a varied schedule to include evenings, weekends, and holidays
• Ability to work at least 50% of approx. 120 games
• Ability to work in a fast-paced environment
• Ability to stand up to five hours at a time

Compensation

• Base Hourly Rate: $18.29 hourly + commission pay for games

Equal Employment Opportunity

Kroenke Sports & Entertainment (KSE) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.