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JOB TITLE: Senior Coordinator – Partnership Success & Strategy
DEPARTMENT: Corporate Partnerships – Partnership Success & Strategy
REPORTING RELATIONSHIP: Sr. Manager Partnership Success & Strategy-CLTFC
STATUS: Full-Time (Exempt)
ABOUT CHARLOTTE FC
Charlotte Football Club is the Major League Soccer Club in the Carolinas. The Club’s mission is to be a unifying force that is bigger than one city and encourage a sense of belonging through a progressive, collective, and ambitious approach that guides efforts on and off the pitch. CLTFC is committed to driving growth through the sport and community outreach. Charlotte FC is owned by David Tepper and is a part of Tepper Sports & Entertainment, which also includes Bank of America Stadium and the Carolina Panthers. For more information, visit CharlotteFootballClub.com.
POSITION SUMMARY
The Partnership Success & Strategy Sr. Coordinator manages the day-to-day relationships with numerous Charlotte FC partners, including account management, contract fulfillment, event & activation planning, and retention efforts, with the goal of successfully providing our partners with best-in-class service and execution.
ROLES AND RESPONSIBILITIES
- Serve as primary contact for all assigned partnership accounts, working alongside the Charlotte FC Partnership Success & Strategy teammates and the Sr. Manager.
- Responsible for overall day-to-day account management with external counterparts including contract activation and fulfillment, regular status meetings and budget for assigned corporate partners
- Manage partnership deliverables (i.e. branding, signage, , digital, promotional, matchday entertainment elements, etc.) to ensure quality standards and that partner expectations are met
- Plan and execute assigned partner events throughout the year
- Responsible for communicating particulars of all partnership benefits including deadlines, approval processes, specs and other relevant logistics
- Coordinate the implementation of branding and activations during Charlotte FC matchdays and other events
- Support and review partner activations and campaigns, including evaluation and approval of promotional programs, rules, artwork, and in-market supporting media
- Track all corporate partner activation expenses and coordinate all efforts with accounting teams (both internal and external), including invoicing and payment statuses
- Liaise between partner and all internal departments to manage cross-functional projects and deliverables and ensure partner satisfaction
- Must develop and maintain courteous, effective, and professional working relationships with partners and employees at all levels of the organization
- Maintain appropriate level of confidentiality regarding partner and Club matters
- Initiate and maintain regular contact with client and/or client’s agency, developing strong professional relationships
- Lead renewal process for each partner contract and identify/pursue additional revenue opportunities in conjunction with the Sr. Manager of Partnership Success & Strategy
- Additional duties may be assigned that are not listed above but are included in the scope of this role
QUALIFICATIONS AND EDUCATION REQUIREMENTS
- Minimum of three (3) years of relevant client management experience
- Proven track record in managing and onboarding long-term, top tier integrated marketing partnerships
- Capacity to work in partnership with the sales team to meet challenging sales objectives in a high profile, competitive marketplace
- Creativity to develop strategic and purpose driven solutions
- Excellent spelling, grammar, proofreading skills and a strong ability to communicate both orally and written
- Bachelor’s degree in a related field
- Must have a valid driver’s license
- Must pass pre-employment screenings
SKILLS FOR SUCCESS
- Must be a team player who works well with others in a dynamic, fast paced environment and consistently displays a positive attitude
- Proficient in Microsoft Word, Excel and PowerPoint applications
- Demonstrate integrity and professionalism by maintaining complete confidentiality of privileged and/or sensitive information
- Excellent interpersonal, verbal, and written communication skills
- Able to simultaneously work across multiple projects and deadlines
- Self-starter who takes initiative and can take a project from conception to completion
- Professional demeanor with a strong work ethic, reliable and dependable
- Possess a curiosity of industry best practices and competitive desire to be the best
- Attention to detail, punctuality, and ability to prioritize
- Able to work well within a team environment
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS
- Must be able to work in non-traditional settings, and work non-traditional hours including nights, weekends and holidays
- Prolonged periods of standing, walking
- Must be able to lift 15 pounds at a time
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
