3STEP Sports has an exciting opportunity for you to join a growing and leading organization in youth sport club and event management as our Office Manager. 3STEP Sports is the largest youth sport event and club operator in the nation, providing brands with the ability to impact more athletes than ever in a unique and authentic way. The 3STEP reach spans 40+ states and currently serves more than 3.2 million athletes. We deliver a premier, inspiring, and authentic experience – dedicated to perfecting every aspect of the athlete funnel. Encompassing industry-leading tournaments, nationally spanning club programs, premier media content and more, 3STEP is the standard of the youth sports experience. We’re looking for lifelong learners who enjoy working in an entrepreneurial environment that supports creativity, passion, and innovation. Come join us and let’s get it done together!
Position Summary:
This position would provide and lead support to both internal and external parties with a high level of professionalism in a manner that reflects positively on the organization. Managing the front desk, as well as any office needs, this person will need to be able to manage numerous ongoing priorities in a high-paced environment, supporting our HQ in Woburn, MA consisting of approximately 100 employees. We are located in Unicorn Park.
This is an in-person, hourly position with the expectation of 20-25 hours a week, 4 days a week - schedule to change during busy times of the year.
Responsibilities:
- Manage front desk volume and requests, including meet, greet and direct all guests, vendors, etc.
- Administer the phone system with Tech – Answering any incoming calls, managing voicemails and distributing to the appropriate departments for response via email or forwarding along via the phone system
- Be the general point of contact for HQ employees needs (i.e. office supplies)
- Order supplies and stock numerous kitchens, supply closets items
- Handle all shipping and receiving of mail and packages for the office
- Open all mail and distribute appropriately
- Manage all catering for internal and external needs
- Manage the booking, set up and breakdown for all meetings within HQ. This includes booking Tech to run point in meetings when needed, as well as tidying up all conference rooms spaces
- Work with vendors as needed for services and maintenance (i.e. coffee service)
- Work with our Facilities team as needed based on office needs
- Handle binding for presentations for executive level staff as requested
- Collaborate with Human Resources, assisting with new employee desk setups, and welcoming new staff
- Complete ad hoc projects as assigned (i.e. help book Executive travel, assist with lunch orders)
Skills
- Strong attention to detail
- On point problem-solving ability
- Excellent written and verbal communication skills
- Able to assess and shift priorities
- Ability to learn new systems, databases, processes and procedures
- Thrive in a fast-paced environment
- Ability to “see around corners” and anticipate needs
Requirements
- Minimum of 1-2 years’ experience as an Office Manager in a fast-paced corporate business preferred
- Advanced knowledge of Microsoft Office (Excel/PowerPoint/Word)
- Ability to work independently
- People-Oriented - you enjoy interacting with people, making them feel welcome, as you are the first impression of 3STEP when folx come into our space
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
