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Job Description:
The Zero Gravity Associate Regional Director is a full-time position based out of our corporate office in Andover, MA starting September, 2024. The Associate Regional Director will work under the guidance of the Regional Director to plan and implement events and tournaments on a weekly basis. Associate Regional Directors will have a wide range of responsibilities including, but not limited to: market strategy, scheduling, operations, logistics, pricing strategy, customer relationship management, on-site operations, managing a part-time staff, and much more.
Duties Include:
- Responsible for communicating with all major customers and selling events/tournament slots to customers and teams
- Working directly with Zero Gravity’s leadership team on market strategy including, but not limited to: setting season schedules, projecting facility needs, implementing new market strategies
- Scheduling events within region and in some instances multiple events in a given week
- Registering and collecting payments from our vast customer base on a weekly basis
- Assisting with venue/facility setup and breakdown each week. Acting as a Site/Tournament Director at tournaments each weekend throughout our different seasons
- Manage a part-time staff of 2-3+ interns throughout the year
- Drive revenue growth through building/maintaining strong customer relationships
- Communicate with multiple departments (marketing, operations, accounting, Human Resources) on any needs for your region
Desired Characteristics:
- Major in Sport Management, Business, Marketing, or a related field
- A minimum of 2-3 years of professional experience in a full-time capacity
- Background in sales or customer relationship management
- Ability to be a leader in office setting and communicate with multiple people across departments
- Ability to work in an extremely demanding, fast-paced environment
- Excellent organization and interpersonal skills
- Ability to multi-task and work on multiple projects simultaneously
- Self-starter, able to work independently and as part of a team
- Prior event management experience
- Exceptional customer service skills
- Able to work extended hours including nights and weekends
- Willing to travel frequently to various locations including the New England, Tri-State, Mid-Atlantic or Southern Regions
