Company Summary
Unlimited Vacation, Mental Health Days, 100% paid medical benefits for employee and so much more!
At USA Triathlon, we believe that life is better when you swim, bike and run.
USA Triathlon is the Olympic and Paralympic National Governing Body (NGB) for the sport of triathlon, all things multisport, and the largest multisport organization in the world. We spend every day thinking about growing and supporting the sport. We’re building the most innovative service organization in sports, transforming lives by inspiring participation to help communities become healthier all while representing our country at the highest levels of international competition, striving to win medals with class and integrity.
Our guiding principles are service leadership, performance excellence, collaboration, and diversity and inclusion at all levels of the organization. We focus on listening and innovation to ensure we deliver best-in-class governance, provide comprehensive constituent support, and play a leadership role throughout the Olympic and Paralympic movement.
We work hard to serve the triathlon community and strive to being the best place to work in the U.S. Olympic & Paralympic movement. We’ve been included on Front Office Sports’ “Best Employers in Sports” list twice (’20, ’21), selected twice as an honorable mention in Outside Magazine’s “Best Places to Work” and received the USOPC’s Advancements in Diversity and Inclusion Award in 2017 and the USOPC’s National Governing Bodies’ Diversity & Inclusion Choice Award in 2018, 2019 and 2021.
We achieve these great heights by focusing on hiring, training and promoting talented, dedicated, passionate individuals who want to get better every day. And we reward our teammates with unlimited vacation, 100% paid medical benefits, access to the U.S. Olympic & Paralympic Training Center and more.
Come join us in Colorado Springs, the city ranked No. 3 in US News & World Report’s 2023-2024 Best Place to Live survey, be a part of the thriving Olympic & Paralympic movement, and hone your professional skills as you create opportunities for triathletes to live their best lives.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, ethnicity, religion, sexual orientation, gender, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
FLSA Status: Exempt
Pay Range: $60,000-80,000
Reports To: Director of Marketing Operations
Position Summary
The Data and Analytics Manager is responsible for the continued modernization of USA Triathlon's culture with respect to data, reporting, automation and evolution of predictive modeling and data-driven decision making for the organization. This person works cross-functionally to deliver powerful insights that propel the organization forward.
Essential Job Functions
- Lead cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities.
- Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics support that inform key business decisions.
- Oversee the design and delivery of reports and insights that analyze business functions and key operations and performance metrics. Organize and drive successful completion of data insight initiatives through effective collaboration with stakeholders.
- Collaborate with key leaders on test/learn and campaign initiatives to continue to evolve our business and marketing sophistication forward.
- Ensure accuracy of data and deliverables through development of comprehensive policies and processes.
- Develop and analyze forecasting models to determine probable outcomes for all areas of the business including finance, membership, owned events, sanctioned events, marketing ROI, member retention.
- Oversee the data and reporting request process: track requests submitted, approve or deny requests, prioritize requests, etc.
- Anticipate future demands of initiatives related to people, technology, budget and business within USAT. Design and implement solutions to meet these needs, including but not limited to defining data schema, creating dynamic dashboards and a library of reusable queries.
- Communicate results and business impacts of insight initiatives to stakeholders within the organization.
Supervisory Responsibilities
- Interns
- Contractors, as needed
Knowledge, Skills, and Abilities
- Working knowledge of data mining principles: predictive analytics, mapping, collecting and reconciling data from multiple data systems on premises and cloud-based data sources.
- Understanding of and experience using analytical concepts and statistical techniques: hypothesis development, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations for business units.
- Strong problem solving, quantitative and analytical abilities.
- Strong ability to plan and manage numerous processes, people and projects simultaneously.
- Excellent written and verbal communication skills.
- Ability to work independently with limited supervision.
- Excellent collaboration and delegation skills.
Qualifications
- Bachelor’s degree in sport analytics, business analytics, or related field required
- 2-4 years’ experience with Salesforce suite including CRM, Tableau, Marketing Cloud, and other BI toolsets required
- 3-5 years’ experience in business intelligence, data, analytics preferred
- Experience working with and creating databases and dashboards using all relevant data to inform decisions
- Experience using analytics techniques to contribute to company growth efforts, increasing revenue and other key business outcomes
- Leadership experience preferred
- Applicable multisport experience preferred
Other
- Up to 5% travel may be necessary to be successful in this role
- Some weekend work, as needed
- This role is open to a hybrid work schedule, in-person in our offices in Colorado Springs from 8:30 am – 5:00 pm on Tues/Wed/Thurs with the option to work from home on Mondays and Fridays
- While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.
