Gameday Operations Intern
Season: November 2024 -May 2025
ABOUT
The Georgia Swarm Professional Lacrosse Organization is an esteemed member of the National Lacrosse League and the leading box lacrosse team in the greater Atlanta region. Our front office is based in Duluth, GA, and our games take place at the Gas South Arena.
EXPECTATIONS:
Please note that this is an unpaid internship which may be leveraged as appropriate for post-secondary course credit. This is a comprehensive and hands-on role. It provides excellent experience in sporting events, customer service, and true professional grooming. Our work environment is fast paced and energetic, so we’re looking for someone with positivity, a great sense of urgency and a quick learner and thinker. This internship provides exposure to the Atlanta sports business community to make connections and insights into a growing team in the sports industry in metro Atlanta. We pride ourselves on providing the opportunity for a truly motivated individual to leave this role fully ready to launch their career.
The intern will be responsible for assisting the Swarm front office staff in game day set-up, in-game promotions on-field. A requirement is frequently working early, late, and on the weekend for games. The intern will also have individual daily and weekly responsibilities.
POSITION DUTIES:
- Maintain Georgia Swarm dasher boards, signage, and promotional inventory
- Assist with in-arena contests and promotional marketing events
- Involved in the production of in-arena entertainment including performances and on-turf promotions
- Serve as the assistant for our mascot and in-arena host
- Assist in the set up and tear down of the arena on game days
- Assist with Player Operations and Sales staff
- Data entry and research of various information
- Other duties as assigned
REQUIREMENTS:
- Must be able to work weekends as required
- Able to commit to the entire NLL season (December 2024 through May 2025)
- Able to work under pressure and in stressful situations in a timely manner
- Excellent verbal communication and interpersonal skills, and attention to client satisfaction
- Strong professional leadership attitude
- Proficiency in Microsoft Office (Excel, Word, PowerPoint, Office)
- Ability to communicate and work well with Management
- Ability to work individually (with little supervision), as well as part of a team
- Must be able to follow directions with little guidance or specific direction depending given tasks, respond to management direction, and treat people professionally and with respect at all times
WORKING CONDITIONS AND PHYSICAL DEMANDS:
- Must possess the ability to work a flexible schedule that includes long and odd hours. Ability to lift, push or pull up to 50lbs and stand on feet for long periods of time and at times working in an extremely loud environment.
- The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
BENEFITS:
- (4) complimentary tickets to each home game
- Pregame staff meal provided before each home game
- Hands-on experience in the sports/entertainment industry
- Position is unpaid and can count towards a course for college credit
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
