The primary responsibilities will be selling all premium seating properties for Timbers.
Incorporated in premium seating at Providence Park is Luxury Suites on a multi-year, annual and nightly basis, Timbers Annual Memberships and Timbers premium hospitality.
Essential Functions/ Major Responsibilities:
- Sell Luxury Suites on a multi-year, annual, and nightly basis
- Sell Annual Memberships for Timbers in premium seating areas
- Tanner Ridge
- Field Seats
- Lexus Lounge
- Club seats
- Sell Timbers premium hospitality spaces for group outings
- Provide exemplary, proactive customer service to all premium seating clients during the sales effort, as well as during the sales follow-through
- Create and manage an active network to continuously prospect for new business
- Attend community networking functions throughout the Portland metro area
- Generate incremental ticket revenue from existing accounts via referrals and account penetration techniques
- Assist hiring of and develop premium concierge game day staff to be the face of the premium seating experience on game days
- Ensure the staff is providing the level of service required for premium seating guests
- Continuous self-education as to best practices in premium ticket sales and service
- Generate new ideas on how to produce new leads and best maximize revenue
- Learn and become functional in Microsoft Dynamics and SeatGeek (Unify) ticketing system
- Document and track all account correspondence in CRM database
- Be a leader in exemplary customer service to all guests of Providence Park – setting an example for the rest of the staff to follow
- Be an ambassador for the Timbers organization in the community
- Other duties as determined by the Director, Premium Sales or Vice President, Ticket Sales
Requirements:
- Be present at the majority of Timbers and Providence Park events as scheduled
- Computer proficiency
- High comfort level making cold calls
- Excellent verbal and written communication skills
- Strong time management skills and attention to detail
- Comfortable multi-tasking in a fast-paced environment
- Highly self-motivated
Education:
- Bachelor’s Degree or equivalent education and experience
Experience:
- 1-3 years’ experience in sports premium seating sales preferred.
- Ticket system experience preferred
- CRM database experience preferred
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
