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The Residential Mentor, Overnight is the sole student life employee to work overnight in their respective dorm.Responsible for monitoring the safety and well-being of our Student Athletes during the overnight shift and assisting with the overflow of duties from the day shifts.
Position Responsibilities
- Serve as the sole responsible Student Life presence overnight in the assigned dorm.
- Oversee and maintain the residential hall, including room checks and rounds. Maintaining a safe, secure and healthy living environment for the student athletes.
- Partner with other departments such as Campus Safety and Health Services to ensure efficient operations and safety overnight.
- Responsible for administrative tasks to help the day shifts, including items such as bed cards and activity reports.
- Organize and tidy the front desk and lobby areas.
- Ensure dorm exterior is clean, safe, and secure
- Know, communicate, and execute emergency response and crisis management plans for various situations including weather alerts, lockdown, student illness, injury, etc.
- Provide guidance and support in the residence halls for Student Athletes as needed.
- Adhere to all company policies, procedures, and business ethic codes
- Other duties as assigned
QUALIFICATIONS
Required Minimum Qualifications
- Bachelor’s degree or equivalent experience in Education, Psychology, Sports Management, or related area
Required Skills and Abilities
- Must possess good judgment and sensitivity relating to students of various backgrounds
- Ability to handle challenging situations professionally and with sensitivity
- Excellent written and verbal communication skills
- Excellent guest service skills
- Highly organized with the ability to juggle multiple projects
- Ability to multitask in a fast-paced organization
- A superior work ethic
- Desire to work collaboratively with colleagues
Preferred Qualifications and Skills
- Master’s degree in Education, Counseling, Psychology, Sports Management, or related area
- Experience in education, sports, or related area
- Experience as collegiate athlete
- Experience with residential life, summer camps, or secondary school
- Experience with overseeing 50+ residents
- Experience in counseling, crisis response, and mediation
- Experience in a high-pressure, academic/performance setting
- First Aid and CPR Certification
- Proficient with computer and web applications
- Bilingual
Physical Demands and Work Environment
- Ability to lift, move, push, and pull equipment or boxes in excess of 40lbs.
- Must be able to move around residence hall, including stairs
- Overnight schedule is typically 11pm to 7am but must have ability to work dynamic schedule based on operational needs is required, including nights, weekends, and holidays.